mathdaniel

Hello,
I hope you are well.
Our plugin is primarily designed to work with custom order statuses, with which you can do what you requested.
If you need further assistance, do not hesitate to ask.
Best regards, peace!

Hello,

I hope you are doing well.

As we haven’t received a recent response, I’ll mark this as resolved. Feel free to open a new ticket if you continue encountering issues or reopen this ticket.

We’d be happy to assist. Thank you!

Best regards, peace!

Hello,

I hope you are doing well.

As we haven’t received a recent response, I’ll mark this as resolved. Feel free to open a new ticket if you continue encountering issues or reopen this ticket.

We’d be happy to assist. Thank you!

Best regards, peace!

Hello,

I hope you are doing well.

First of all, please activate only this plugin on a test site and try again. This way, you can rule out any conflicts with other elements on your site.

If you are still unable to resolve the issue after doing this, we are here to assist you.

Best regards, peace!

Hi,

It’s a pleasure to help you.

Yes, it is possible to override the styling of existing WooCommerce order statuses using our plugin. You can refer to this documentation for step-by-step instructions on how to:

1. Choose icons for each order status.
2. Select the desired color for the icons or statuses.
3. Opt to display text instead of icons if you prefer.

This documentation:https://brightplugins.com/docs/custom-order-status-manager-for-woocommerce-documentation/
shows you what the plugin currently offers in terms of customization.

If you need further assistance, do not hesitate to ask.

Best regards, Peace!

Hi ,

I hope you’re doing well.

I understand that you have created custom statuses in the plugin and have had difficulties associating emails with those statuses. Currently, the plugin is functioning correctly to receive emails with the assigned custom statuses. To resolve the issue you are experiencing, I recommend creating a test site and performing the tests using only the Custom Order Status Manager plugin. This will help identify if there are any conflicts with other plugins or settings on your main site.

If the problem persists, please provide me with more details so I can assist you better.

Best regards,
Peace!

Dear Manoloid,

Thank you for informing us about the issue you’ve experienced with the Custom Order Status Manager plugin.

We have reviewed the plugin’s behavior and conducted several tests in our environment. We have not been able to reproduce the item duplication in orders that you mentioned. In our tests, the order totals are correct and no item duplications are observed.

We recommend the following steps to identify and resolve the issue in your specific environment:

• Temporarily deactivate other plugins to determine if there is any conflict causing the item duplication.
• If you are using a custom theme, try switching temporarily to a standard theme like Storefront to see if the issue persists.
• Check the WooCommerce logs and server error logs to identify any errors or warnings that might be related to the issue.

Hello ,

As we haven’t received a recent response, I’ll mark this as resolved.
Feel free to open a new ticket, if you continue encountering issues or reopen this ticket
We’d be happy to assist.

– Peace !