Custom order status adjust stock 2

  • abdul shakoor

    (@shakoor99)


    1 year, 2 months ago

    When creating a new case,

    The problem is with individual products and variant products.

    For variant products, the product code (SKU) is different for each type.

    Example: Replacement Request Case
    We add the product to be replaced
    and delete the returned product.

    The procedure for your addition is as follows:
    Product added for replacement (does not reduce inventory)

    When deleting the returned product (added to inventory)

    Please review the order.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter abdul shakoor

    (@shakoor99)

    1 year, 2 months ago

    A status was created for testing
    with the features shown

    (status 1)
    Paid Status ✅
    Edit Mode ❌

    (status 2)
    Paid Status ❌
    Edit Mode ✅

    I tested it
    and it failed

    The quantity is not deducted from the inventory

    ↘️↙️ Solution ↘️↙️
    You must go to the basic order status of WooCommerce
    Pending Payment ❗❕
    Then if you change it to the created order status
    and enable (status 1)
    Paid Status ✅
    Edit Mode ❌
    👍🏻 The quantity is deducted 👍🏻

    But if you go to the basic order status of WooCommerce
    Pending Payment
    and then to
    and enable (status 2)
    Paid Status ❌
    Edit Mode ✅

    ⛔ The quantity is not deducted Quantity ⛔

    This is the solution I found

    Plugin Support mathdaniel

    (@mathdaniel)

    1 year, 2 months ago

    Hello,

    I hope you are doing well.

    To provide you with the best support, please follow these instructions:

    On a test site with only our plugin, WooCommerce, and the Storefront theme, you can perform the test you mentioned. This way, we can rule out internal conflicts or issues with third-party plugins.

    Let us know how it goes.

    Best regards, peace!

    Thread Starter abdul shakoor

    (@shakoor99)

    1 year, 2 months ago



    A status was created for testing
    with the features shown

    (status 1)
    Paid Status ✅
    Edit Mode ❌

    (status 2)
    Paid Status ❌
    Edit Mode ✅

    I tested it
    and it failed

    The quantity is not deducted from the inventory

    ↘️↙️ Solution ↘️↙️
    You must go to the basic order status of WooCommerce
    Pending Payment ❗❕
    Then if you change it to the created order status
    and enable (status 1)
    Paid Status ✅
    Edit Mode ❌
    👍🏻 The quantity is deducted 👍🏻

    But if you go to the basic order status of WooCommerce
    Pending Payment
    and then to
    and enable (status 2)
    Paid Status ❌
    Edit Mode ✅

    ⛔ The quantity is not deducted Quantity ⛔

    This is the solution I found

    This method worked perfectly for me. Note that I used a Woodmart template.

    Plugin Support mathdaniel

    (@mathdaniel)

    1 year, 2 months ago

    Hello,

    I hope you are well.

    Thank you for sharing your findings with us. We have escalated the report to our development team for a more detailed review. We value your contribution and will update you as soon as we have more information on this behavior.

    Best regards, Peace!

Viewing 4 replies - 1 through 4 (of 4 total)

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