mandsconsulting
Forum Replies Created
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Forum: Plugins
In reply to: [Email Before Download] It's driving me crazy…where is my link?Hello Hilde vO,
We are glad you found the solution to your issue. The reason the <?php wp_footer?> is needed is because several plugins use the hook to reference other files. With out it, they frequently break.
Thanks for your interest in our plugin and feel free to let us know if you have any more difficulties. Please mark this thread as resolved as well.
Forum: Plugins
In reply to: [Email Before Download] Email not Sending and Form submission just hangsHi erbug,
Yes we see what you mean. It looks like the only way for us to debug and see what is happening with that specific file download to set php in the debug mode. WP_DEBUG doesn’t seem to be doing this.
So if there is no possibility to debug the app we suggest to use the option that we proposed earlier. To modify the attributes in the shortcode as follows: [email-download download_id=”8″ contact_form_id=”1734″ attachment=”no” delivered_as=”Inline Link”] to avoid attaching the file to email. Since this is what is causing an issue: it can’t be attached and we don’t know the reason.Hi,
Unfortunately there is no way to support that type of feature. We will add it to the list for possibly future updates.
Forum: Plugins
In reply to: [Email Before Download] Entries not logging to the csv fileHi vedatk,
We are not sure what exactly happened to cause the logging to stop for you. Is it Download Monitor?Unfortunately, we can’t debug and resolve an issue that happens on your particular server.
Forum: Plugins
In reply to: [Email Before Download] Duplicate Emails Senthi Dustin Nordquist,
Unfortunately we can’t figure out what is going on. It looks like that there is something wrong with your email server setting, and has nothing to do with plugins.Forum: Plugins
In reply to: [Email Before Download] Email Before Download CSV file errorHi kostaspngs,
Thank you for the interest in our plugin. We are not sure what is your issue. From the snip-it you sent we can see a piece of generated csv file.
This is the column we store everything sent by Contact Form packed as XML.
You can ignore this field for now.Forum: Plugins
In reply to: [Email Before Download] inline link not showing upHi sgenzer,
It looks like you removed the page, so we can’t test it right now. Iff the issue you describe the same as in this forum, then we strongly recommend checking out the information on given on this link http://contactform7.com/why-isnt-my-ajax-contact-form-working-correctly/ which we posted above.Hi uansett, thank you for helping us to support our product 🙂
Forum: Plugins
In reply to: [Email Before Download] Not seeing anything on my page.We are glad you figured out your mistake. It is an easy one to make. Please let us know if you have any more difficulties, and please mark the thread resolved. Thank you.
Forum: Plugins
In reply to: [Email Before Download] It's driving me crazy…where is my link?Hi Hilde,
This issue happen from time to time for some users. For example, it is discussed here http://wordpress.org/support/topic/inline-link-not-showing-up?replies=12
Mosly it is related to Contact Form 7 plugin whish is one of the required plugins of Email Before Download.
After some sereach we found this topic on their (Contact Form 7) support site, you might find it helpful
http://contactform7.com/why-isnt-my-ajax-contact-form-working-correctly/Forum: Plugins
In reply to: [Email Before Download] Multiple download issueHi alytech,
Maybe you can try to add this code to your css somewhere?
.wpcf7-form {
width: 500px;
}
input[name=”ebd_downloads[]”] {
float: right;
}You should play with the width value, of course
Forum: Plugins
In reply to: [Email Before Download] Email not Sending and Form submission just hangsHi scun10,
Thank you for helping us debug the application, but unfortunately we still haven’t found an issue. No warnings or errors have been generated during execution. You could set up debug mode to only show warnings and errors. There was not much by way of notices since the breakage was with ajax. You can restore your settings to what they were originally anyway. We still are thinking that the server cannot send emails. It wasn’t clear if you had tested the required plugins on their own: Contact Form 7 and Download Monitor. In this case, we are interested if CF7 can send you emails itself. Try this out and let us know.Forum: Plugins
In reply to: [Email Before Download] Change Sender Name in the email.Hi hrattink,
Thank you for your interest in our plug in. Hopefully your suggestion will be helpful to our users. Thanks again
Forum: Plugins
In reply to: [Email Before Download] How to change Senders Name?Hi krm218,
Thank you for the interest in our plugin.
Please check this thread in our support forum http://wordpress.org/support/topic/change-sender-name-in-the-email?replies=5
You can find some helpful ideas from that.Forum: Plugins
In reply to: [Email Before Download] Email not Sending and Form submission just hangsHello scun10,
We suspect that the issue is with your mail server. See if you can send an email from wordpress in any capacity. Also, like we suggested above, set your php.ini file to debug mode so we can see any error outputs.
Hello SasDesign,
It seems the issue might not be with EBD specifically. Ensure that your CF7 forms work on their own as well as making sure that Download Monitor is working correctly.
Forum: Plugins
In reply to: [Email Before Download] Email not Sending and Form submission just hangsHi scun10,
If you can confirm that you followed the same steps erbuc then we need your help in debugging the application too, since at the moment the code on your server breaks silently.