mandsconsulting
Forum Replies Created
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Forum: Plugins
In reply to: [Email Before Download] URL from Email Before Download email incorrectHi @bblakemore312,
Thank you for providing all of this information. We will look into this issue and get back to you.Hi @dsully315,
Thank you for sharing the issue you are experiencing. Elementor is currently not compatible with our plugin. If you can share the following information for the non-elementor page you are experiencing, we would be glad to help.1. Shortcode and a URL showing the WordPress Download Monitor working successfully
2. Shortcode and a URL showing the Contact Form 7 working successfully
3. Shortcode and a URL showing the Email Before Download failing/succeedingForum: Plugins
In reply to: [Email Before Download] email not sentHi @benschopmartijn17,
We are using standard WP php functions to send emails. So if it’s not working, try looking in wp configuration. You might want to consider using one of the WP SMTP plugins to resolve the issue.Forum: Plugins
In reply to: [Email Before Download] Link not working on the download buttonHi @dineshs05,
After looking at your site it appears the issue resides within the site settings. The download link that is generated after the form submission is on http not on https this is why browser is refusing to open it. This is confirmed by copying the link and pasting it in a separate tab, and the download is working. Can you check your WordPress Site settings and ensure that all the links/settings are set to HTTPS and not HTTP.Forum: Plugins
In reply to: [Email Before Download] Warning: Undefined array key “download”Hi @clarisseb,
Thank you for providing this. It does appear that PHP 8 is treating our notices now as warnings, which is something we are working to address. While we look into this in the meantime you could remove warning alerts in your settings of the PHP.Forum: Plugins
In reply to: [Email Before Download] Submit takes 55+ seconds in-line link doesn’t workHi @henryw52,
Glad to hear it appears the initial issue is no longer occurring. Please let us know if you run into anything else.Forum: Plugins
In reply to: [Email Before Download] Submit takes 55+ seconds in-line link doesn’t workHi @henryw52,
Thanks for reaching out. Can you also provide us with the following:
1. Shortcode and a URL showing the WordPress Download Monitor working successfully
2. Shortcode and a URL showing the Contact Form 7 working successfully
3. Shortcode and a URL showing the Email Before Download failing/succeedingHi @tshivpuri123,
It appears the distortion is being caused by the custom styling within your page/form.Hi @tshivpuri123,
Thank you for sharing this information with us. I will post the details we usually ask for below, thank you for providing those in your email. We will reach back out once we are done investigating the issue.1. [download id=’26463′] http://www.mozaiq.ai/soc-2-certification-download-monitor-test
2. [contact-form-7 id=”26470″ title=”Test jan 21″] http://www.mozaiq.ai/soc-2-certification-contact-7-test
3. [email-download download_id=”26463” contact_form_id=”26470”] http://www.mozaiq.ai/soc2-certificationForum: Plugins
In reply to: [Email Before Download] PHP 8Hi @metall4you,
Thank you for that. It seems PHP 8 now has additional notices that are now treated as warnings. The plugin should still work with the warning. Please let us know if it is not, but you can get rid of that message by disabling the show warning in the PHP configuration.Forum: Plugins
In reply to: [Email Before Download] Warning: Undefined array key “download”Hi @clarisseb,
Sorry, you are experiencing issues. Could you also please provide us the following information on the page you are experiencing issues on:
1. Shortcode and a URL showing the WordPress Download Monitor working successfully
2. Shortcode and a URL showing the Contact Form 7 working successfully
3. Shortcode and a URL showing the Email Before Download failing/succeedingForum: Plugins
In reply to: [Email Before Download] PHP 8Hi @metall4you,
Yes, you should be able to use PHP 8. Please let us know if you are unable to.Forum: Plugins
In reply to: [Email Before Download] Fatal error in Email_Before_Download_Form::html()Hi @tibbsa,
Thank you for pointing this issue out and looking into it as well. Unfortunately since this is a paid for plugin, we are unable to test and make sure our plugin is compatible. Since you have access to it and made the change, just thought we would ask to see how the change is holding up? Did it end up breaking anything else?Forum: Plugins
In reply to: [Email Before Download] Fatal error in Email_Before_Download_Form::html()Hi @tibbsa,
Thank you for sharing this information. Could you also please provide us the following information on the page you are experiencing issues on:
1. Shortcode and a URL showing the WordPress Download Monitor working successfully
2. Shortcode and a URL showing the Contact Form 7 working successfully
3. Shortcode and a URL showing the Email Before Download failing/succeeding
We will look into this issue and get back to you on our findings.Hi @mrpetruccio,
Could you also please provide us the following information on the page you are experiencing issues on:
1. Shortcode and a URL showing the WordPress Download Monitor working successfully
2. Shortcode and a URL showing the Contact Form 7 working successfully
3. Shortcode and a URL showing the Email Before Download failing/succeeding