EBD shortcode not working in Elementor or regular theme

  • dsully315

    (@dsully315)


    1 year, 1 month ago

    Greetings,

    I think I followed all the steps correctly but the shortcode is not working on my website. I tried in both my elementor created landing page as well as on my home page (not created with Elementor) and neither seems to work. It actually creates a “critical error” on my home page and the elementor is just a dead link – the little hand appears but notheing happens when you click it using a desk top and on the ipad it says the “Safari cannot open this page. The error was: “The URL can’t be shown”. Help please

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author mandsconsulting

    (@mandsconsulting)

    1 year, 1 month ago

    Hi @dsully315,
    Thank you for sharing the issue you are experiencing. Elementor is currently not compatible with our plugin. If you can share the following information for the non-elementor page you are experiencing, we would be glad to help.

    1. Shortcode and a URL showing the WordPress Download Monitor working successfully
    2. Shortcode and a URL showing the Contact Form 7 working successfully
    3. Shortcode and a URL showing the Email Before Download failing/succeeding

    Thread Starter dsully315

    (@dsully315)

    1 year, 1 month ago

    Greetings,

    Thanks for responding, here is the other page where it won’t work (actually my home page): https://deidresully.com

    1. download monitor shortcode: [download id=’1118′] and URL – https://deidresully.com/download/1118/?tmstv=1677621591
    2. Contact 7 Form : [contact-form-7 id=”1554″ title=”E-Book Download”] Contact form URL is actually not working: https://deidresully.com/%5Bcontact-form-7%20404%20%22Not%20Found%22%5D
    3. EBD Shortcode and URL: [email-download download_id=”1118” contact_form_id=”1554”]
    Thread Starter dsully315

    (@dsully315)

    1 year, 1 month ago

    Does the shortcode not work as a link within the website if attached to buttons?

    Plugin Author mandsconsulting

    (@mandsconsulting)

    1 year ago

    Sorry our plugin does not work with elementor and is not compatible.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘EBD shortcode not working in Elementor or regular theme’ is closed to new replies.