Support » Plugin: Email Before Download » inline link not showing up

  • Hello,

    I am new at using wordpress. I found this plugin that I feel will work great on my website however I cannot get it to work.

    I have checked Contact Form 7 and Download Monitor and they both work independently, however when I use the shortcode
    [email-download download_id=”1″ contact_form_id=254566]
    I get the contact form and then a success message but no link appears.

    any ideas of what I can check? Thank you!

Viewing 15 replies - 1 through 15 (of 22 total)
  • Plugin Author mandsconsulting


    Hi afresh,

    It looks like everything is installed as it has to and the shortcode is correct. Can you send us the url to your test page with the issue?

    I just set this page up. I want to integrate it into a different page..


    Plugin Author mandsconsulting


    Hi afresh,
    Thanks for the link.
    As we can see Ajax is not working on your page.
    From what we know so far from our own and other user experience, this might happen if you are missing the following line in the footer.php file of your template:
    <?php wp_footer(); ?>
    Let us know if that was your issue.

    That worked thanks!

    I am having the same problem.

    WP v3.6
    Contact Form 7 v3.5.2
    Contact Form DB v2.6.3
    Download Monitor v3.3.6
    Email Before Download v3.2.6
    <?php wp_footer(); ?> in in footer.php

    But I am getting the #wpcf7-f1819-p506-o1 at the end of the url address following submission which the forums suggest means ajax is not working?


    Hi Mcgratty,

    i have exactly the same problem. Were you able to find a solution ?


    Plugin Author mandsconsulting


    We tested this out with those specifications and we did not encounter any problems. Unfortunately this issue isn’t necessarily about our plugin, so it is hard for us to find the issue. One thing you could double check, is ensuring that the wp-footer() is at the end of the footer.php file of the ACTIVE theme.

    Plugin Author mandsconsulting


    Hi Mctrgatty and jtheb007,
    We’ve just found this post on the Contract Form 7 creators site we hope it would be helpful to you

    Why isn’t My AJAX Contact Form Working Correctly?

    hi…I am having the same problem. <?php wp_footer(); ?> is in footer.php of theme. my page is Help? I am a WordPress novice and probably not doing something easy. Thanks.

    Hi sgenzer and others,

    If there is still an issue with AJAX after double checking you have wp_footer(); in your theme, please also make sure that you have wp_head(); in your header file. This was the issue I was having. Good luck 🙂

    yes wp_head(); is in my header file. Any other thoughts?

    Plugin Author mandsconsulting


    Hi sgenzer,
    It looks like you removed the page, so we can’t test it right now. Iff the issue you describe the same as in this forum, then we strongly recommend checking out the information on given on this link which we posted above.

    Hi uansett, thank you for helping us to support our product 🙂

    This just solved the same issue for me:

    I changed the theme to a different one, and voilá the download link appeared.

    (was using Nitrogenate Theme, and could not get it to work there with all these instructions)

    I am having the exact same issue as mcgratty, and also get the added “#wpcf7-f4572-p2661-o1” on the end of my URL.

    The contact form works correctly, but no inline link shows up (I am using multiselect). I tried the suggestions on the link you provided, but I have both the footer and header functions that are required. Any help would be greatly appreciated!

    Plugin Author mandsconsulting


    Hi allisondoty,
    Thank you for the interest to our plugin.
    What you do you mean by saying “contact form works correctly”?
    Does it mean that when you test Contact Form 7 separately you don’t have this issue with appending “#wpcf7-f4572-p2661-o1” at the end of the URL?

Viewing 15 replies - 1 through 15 (of 22 total)
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