Gerhard Potgieter
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Order email functionality error@prashantdave1610 It seems the emoji in the additional text section is the cause of this error. To save the settings you can change your settings and just remove the hands up emoji before saving and all should save fine.
We are busy looking into why the emoji might cause issues for some installations, it is likely something to do with the database encoding.
Forum: Plugins
In reply to: [WooCommerce] Incorrect Value Passed to PayPalIt is possible for anyone to fake a PayPal request and make payment for any amount, however the key to securing this all is in the response from PayPal.
What happens in WooCommerce is that the customer will be redirect to PayPal with a special URL which contains all the payment details, this can be altered by anyone, once they make payment on PayPal, PayPal will send back a request to the store with the payment details, WooCommerce will then validate those details to ensure the order was paid correctly with the full amounts, if not the order status will fail.
Always check your order statuses before shipping to ensure payment was correct, there is not much we can do beside validating the payment before changing the order status.
Forum: Plugins
In reply to: [WooCommerce] Recieving error when pushing listings from APIThat error does not come from WooCommerce, I’d suggest you contact the support of ecomdash as that might be a message from their software and they will likely be able to help you resolve this from their side.
Forum: Plugins
In reply to: [WooCommerce] Blank Page After DownloadCheck your PHP Error logs, possibly something is causing a fatal error when accessing that pages of your site.
Forum: Plugins
In reply to: [WooCommerce] WC 3.7.0 doesn’t look as it shouldAll the Product Block are Gutenberg Blocks, so in order to utilize these blocks, you will have to use the Gutenberg editor.
Forum: Plugins
In reply to: [WooCommerce] Order email functionality error@prashantdave1610 The email invoice/order details to customer option uses the email address of the customer on the order for sending the email. This would be the emails listed here on the order https://cld.wthms.co/JNbB1a
If you want to send the email to the store admin you need to use the Resend new order notification option from the list. This will then send the email to the address entered in WooCommerce -> Settings -> Emails -> New Order under the Recipient(s) option.
If emails are not arriving at all have a read through our Email FAQ which will aid in debugging emails not sending issues https://docs.woocommerce.com/document/email-faq/#section-4
Forum: Plugins
In reply to: [WooCommerce] Updating New Order Email – Not Updating after Woo 3.7 Update@catalystdesign check your plugins, do some tests with all plugins except WooCommerce disabled.
In my tests with just WooCommerce, the email settings save fine for all email types.
Thanks for confirming which plugin was causing the issue for you.
Forum: Plugins
In reply to: [WooCommerce] Updating database never completedThanks for confirming you were able to fix it by manually running the update routines.
Forum: Plugins
In reply to: [WooCommerce] Updating database never completedHi @dimath99, this could be due to a couple of reasons, the main one being your site having WP-Cron disabled.
Please go through the previous version release notes where we address this with workarounds https://github.com/woocommerce/woocommerce/wiki/3.6.x-notes-FAQ#the-database-update-has-been-running-for-hoursis-not-completing
Forum: Plugins
In reply to: [WooCommerce] Error after latest updateThanks, @katrinadtl, I had a look and everything seems in order on your site. The reported error was perhaps falsely reported by WordPress site health while the update was in progress.
Looking at the reported error there is no line 360 in the WC_API class in WooCommerce 3.7 which again makes me suspect this was reported while the plugin was busy updating. Also visiting your site the API pages load fine https://www.dtlart.com/wp-json/wc/v3 which confirms that the API classes are all loading fine.
Please keep monitoring your site for any issues and do let us know here if something pops up again.
Forum: Plugins
In reply to: [WooCommerce] Error after latest updateHi @katrinadtl, would you mind posting your system status report so we can take a deeper look? You can find it under WooCommerce -> Status in WP-Admin
Forum: Plugins
In reply to: [WooCommerce] How can I set up this product?Have a look at the WooCommerce Bookings plugin https://woocommerce.com/products/woocommerce-bookings/
Forum: Plugins
In reply to: [WooCommerce] Shipping Methods Table Display Styling ErrorHi, thanks for the report. We are aware of the issue and a fix is ready to go out with the next fix release https://github.com/woocommerce/woocommerce/pull/24327
Forum: Reviews
In reply to: [WooCommerce] I could give five but….Hi @nielsverwaal, thank for the suggestion and I will ensure we take a look at this issue and get it fixed.