Support » Plugin: WooCommerce » Blank Page After Download

  • Resolved jmarie216


    When a purchase is made on my site (free purchase), they get a button to download. When someone downloads that item, a blank screen appears and the only way to get back to my site is to arrow back. Does anyone know how to have a virtual product download in a new tab?

    The page I need help with: [log in to see the link]

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  • Plugin Author Gerhard Potgieter


    Check your PHP Error logs, possibly something is causing a fatal error when accessing that pages of your site.

    Plugin Support Con Schneider


    Automattic Happiness Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

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