Jawada
Forum Replies Created
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Thank you for reaching out. While it is not possible to remove the search function from the front end, as it is part of the default ticket template, could you please check if there might be a conflict with your theme (which we strongly believe could be the case) or with another plugin?
Please let us know what you find!
Best regards,
Hello @kyrstenjunior ,
Since we have not heard back from you for over two weeks, I will mark this thread as resolved. If you have any questions or need further assistance, please feel free to reach out to us.
Best regards,
Hello @alanah ,
The issue has been resolved in Popup Builder version 4.3.9, which will be released soon. Please update to this version once it becomes available.
Best regards,
Hi @darkstudio
Thank you for reaching out, and we apologize for any inconvenience this may have caused.
While it’s unclear what exactly is preventing you from using Popup Builder with Elementor Pro, please note that you can trigger popups using a CSS class within Elementor. You can find a detailed guide on how to do this here:
https://help.popup-builder.com/en/article/how-to-open-a-popup-via-elementor-ddr8rv/If your issue is related to something else, please contact us through our support portal:
https://help.popup-builder.com/en/
There, you’ll have the option to chat with us directly or send us an email.Should you need any further information, our team is ready to assist you promptly.
Best regards,
Hello @csgaraglino ,
Thank you for reaching out.
To achieve this functionality, you can use our Advanced Targeting extension. It allows you to display popups based on the user’s device (e.g., desktop, tablet, or mobile).
You can find more details and usage instructions here:
https://help.popup-builder.com/en/article/how-to-use-the-advanced-targeting-extension-1k7jtk4/If you have any further questions, please don’t hesitate to reach out to us via our support portal: https://help.popup-builder.com/en/. There, you’ll have the option to chat with us directly or send us an email.
Should you need any additional information, our team is here and ready to assist you.
Best regards,
Hello,
Thank you for bringing this to our attention.
We have forwarded the details to the appropriate team for further investigation and resolution. Once the issue is addressed, we will release an updated version of the plugin. We appreciate your patience and understanding in the meantime.
If you have any further questions, please don’t hesitate to reach out to us via our support portal: https://help.popup-builder.com/en/. There, you’ll have the option to chat with us directly or send us an email.
Should you need any additional information, our team is here and ready to assist you.
Best regards,
Hi @kaschwei
It appears that you are using custom CSS class to show the popup, you can find more details about the trigger through custom CSS here. https://help.popup-builder.com/en/article/how-to-open-on-click-on-hoveron-load-popup-via-css-class-uy3wjy/
If you have any further questions, please don’t hesitate to reach out to us via our support portal: https://help.popup-builder.com/en/. There, you’ll have the option to chat with us directly or send us an email.
Should you need any additional information, our team is here and ready to assist you.
Best regards,
Hello @robert-hazelrigg ,
This option is available through the Showing Limitations feature included in the free version of the plugin.
You can find more details and a step-by-step guide here:
https://help.popup-builder.com/en/article/how-to-set-popup-showing-limitation-free-r2h1xv/If you have any questions or need further assistance, feel free to reach out.
Best regards,
Hello @tison_ ,
Thank you for bringing this to our attention.
We have forwarded the matter to the appropriate team for further investigation and resolution. Once the issue is addressed, we will release an updated version of the plugin. We appreciate your patience and understanding in the meantime.
If you have any further questions, please don’t hesitate to reach out to us via our support portal: https://help.popup-builder.com/en/. There, you’ll have the option to chat with us directly or send us an email.
Should you need any additional information, our team is here and ready to assist you.
Best regards,
Hello @runthingsdev ,
I hope you’re doing well.
We wanted to let you know that the issues related to Wordfence vulnerabilities have been successfully resolved. These fixes have been included in the latest release of Popup Builder, version 4.3.8. For improved security and performance, we strongly recommend updating your current version of the plugin to the latest release.
If the issue persists or if you have any further questions, please don’t hesitate to reach out to us via our support portal: https://help.popup-builder.com/en/. There, you’ll have the option to chat with us directly or send us an email.
Should you need any additional information, our team is ready to assist you promptly.
Best regards,
Hello @danidub ,
I hope you’re doing well.
We wanted to let you know that the issues related to Wordfence vulnerabilities have been successfully resolved. These fixes have been included in the latest release of Popup Builder, version 4.3.8. For improved security and performance, we strongly recommend updating your current version of the plugin to the latest release.
If the issue persists or if you have any further questions, please don’t hesitate to reach out to us via our support portal: https://help.popup-builder.com/en/. There, you’ll have the option to chat with us directly or send us an email.
Should you need any additional information, our team is ready to assist you promptly.
Best regards,
Hello @13vembri ,
I hope you’re doing well.
We wanted to let you know that the issues related to Wordfence vulnerabilities have been successfully resolved. These fixes have been included in the latest release of Popup Builder, version 4.3.8. For improved security and performance, we strongly recommend updating your current version of the plugin to the latest release.
If the issue persists or if you have any further questions, please don’t hesitate to reach out to us via our support portal: https://help.popup-builder.com/en/. There, you’ll have the option to chat with us directly or send us an email.
Should you need any additional information, our team is ready to assist you promptly.
Best regards,
I hope you’re doing well.
We wanted to let you know that the issues related to Wordfence vulnerabilities have been successfully resolved. These fixes have been included in the latest release of Popup Builder, version 4.3.8. For improved security and performance, we strongly recommend updating your current version of the plugin to the latest release.
If the issue persists or if you have any further questions, please don’t hesitate to reach out to us via our support portal: https://help.popup-builder.com/en/. There, you’ll have the option to chat with us directly or send us an email.
Should you need any additional information, our team is ready to assist you promptly.
Best regards,
Hello @guyshomenet ,
We have resolved this issue and some other security vulnerabilities in our most recent releases. Please update your plugin to the latest version and let us know if the issue persists.
If the issue continues, feel free to reach out to our dedicated support forum. You can visit the following link: https://help.popup-builder.com/en/, where you’ll find options to chat with us or send an email. Our team is available and happy to assist you with any concerns you may have.
Best regards,
Hello @magikweb ,
We have resolved the security vulnerabilities in our most recent releases. Please update your plugin to the latest version and let us know if the issue persists.
If the issue continues, feel free to reach out to our dedicated support forum. You can visit the following link: https://help.popup-builder.com/en/, where you’ll find options to chat with us or send an email. Our team is available and happy to assist you with any concerns you may have.
Best regards,