Jawada
Forum Replies Created
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Hi,
I did check and it doesn’t show the popup. Is it possible to contact us directly to discuss this, if yes, We kindly request that you contact us directly for assistance. You can visit the following link,
https://help.popup-builder.com/en/,
where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.
Hi there,
Thank you for reaching out. I am sorry to hear that you are having this issue. Could you please check if the popup is working on the other pages if you set it for everywhere?
We kindly request that you contact us directly for assistance. You can visit the following link,
https://help.popup-builder.com/en/,
Where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.
Warm Regards
Hi there,
We are sorry to hear that you are having this issue. While we investigate, could you please check if another plugin/add-on is interfaring with the permalink? Or have a conflict with another plugin.
Regards
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] Security problemHi there,
Thank you for waiting, this issue has been fixed, if you have any addional questions, or need any further help, please feel free to reach us or reply to this thread.
Warm Regards
Hi there,
Thank you for reaching out. I am sorry to hear that you are having this issue with popup builder. We have recently updated to popup builder. Could you please check and update to latest version. Please feel free to reach us if the issue persists.
Regards
Hi All,
We are sorry to hear that you are having this issue with popup builder. Could you please update Popup builder to latest version. This will fix the issue. If the issue persists, please let us know.
Regards
Hi,
Thank you for reaching out. You can customize the popup closing by using Closing Extension, Please check here.
https://help.popup-builder.com/en/article/how-to-customize-the-popup-closing-options-i5ftcd/
If you have any further questions, we are here to help.
Regards
Hi there,
Thank you for reaching out. I am sorry to hear that you are having this issue with the popup builder, to investigate this issue, we will require more information about your environment. Could you please send us more information by visiting the following link,
https://help.popup-builder.com/en/,
You will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.
Regards
Hi there,
Thank you for reaching out. Yes, this is possible, you can create two different popups and then set one for Phone and other for Desktop, for this you will require to have our Advanced Targetting extension. Pleae check more information here.
https://help.popup-builder.com/en/article/how-to-use-the-advanced-targeting-extension-1k7jtk4/
If you have any questions, i am here to help.
Warm regards
Hi there,
The warning you’re encountering with the ‘Awesome support’ plugin in your WordPress setup is a common PHP session issue. It occurs because
session_start()is being called after some content, likely HTML or whitespace, has already been sent to the browser. Since PHP sessions need to modify headers, they must be started before any output is sent.Here are some steps to address this issue:
Update Plugin and WordPress: Ensure both WordPress and the ‘Awesome support’ plugin are updated to their latest versions.
Inspect Theme and Plugins: Deactivate other plugins and switch to a default theme temporarily to see if the problem persists. This can help isolate the issue.
If the issue persists, please Enable WordPress debugging to get more detailed error messages. Add the following lines to your
wp-config.phpfile:define(‘WP_DEBUG’, true);
define(‘WP_DEBUG_LOG’, true);
define(‘WP_DEBUG_DISPLAY’, false);Please send us that file with your current PHP, WP and Awesome Support Versions details.
Warm Regards
Hi there,
Could you please update the popup builder plugin to latest version as this issue has already been taken care of.
If the issue persists, we kindly request that you contact us directly for assistance. You can visit the following link,
https://help.popup-builder.com/en/,
where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.
Hi there,
The link you shared is not working. We kindly request that you contact us directly for assistance. You can visit the following link,
https://help.popup-builder.com/en/,
where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.
Hi there everyone,
We hope this issue has been fixed as it has already been taken care of and a patch has been released with out latest version 4.2.5.
If you still have the issue, please update the plugin to the latest version. And, if the issue persists, we kindly request that you contact us directly for assistance and share more details. You can visit the following link,
https://help.popup-builder.com/en/,
where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.
Regards
Hi there,
Thank you for reaching out. I think we have an open ticket with you about this issue. I would like to inform you that the issue has been esclated to the higher support and it will be fixed with any future versions of the plugin.
Regards
Hi there,
I have checked the website, it appears that the issue has been fixed. If the issue persits, we kindly request that you contact us directly for assistance. You can visit the following link,
https://help.popup-builder.com/en/,
where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.
Regards