Jawada
Forum Replies Created
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Hello,
Thank you for reaching out. You can set popup location under Advanced menu of the popup.
If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi All,
This issue has been fixed with our latest Release, please update your plugin to the latest version.
Please also, check your custom JS/CSS menu under the popup and if you have any unknown code, please remove it. Also, please make sure you don’t have any unknown admin account on your site.
If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi there,
I am sorry to hear that you are having this issue, i did check the page and clicked on the green button but it says “You have been blocked”.
Can you please contact us directly during our operation hours (Monday – Friday, 12 pm to 8 pm UTC+8)? We will look into the issue and assist you.
https://help.popup-builder.com/en/
Sincerely,
Hi there,
We are sorry to hear that you are having this issue. This is a known issue. However, our team couldn’t reproduce it and is investigating the cause of the issue. Rest assured we are trying our best to fix this as soon as possible.
Please check your custom JS/CSS menu under the popup and if you have any unknown code, please remove it. Also, please make sure you don’t have any unknown admin account on your site.
If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi Thomas,
Thank you for reaching out. Do you mean the archieve page doesn’t show up in the page lists?
We kindly request that you contact us directly for assistance. You can visit the following link,
https://help.popup-builder.com/en/,
Where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.
Regards
Hi Marco,
I am sorry to hear that you are having this issue, I couldn’t get it properly. Can you please reach us directly during our operation hours (Monday – Friday 12 pm to 8 pm UTC+8)?
Our team is always here to help!
https://help.popup-builder.com/en/
We will check the issue and assist you
Sincerely,
Hi there,
We are sorry to hear that you are having this issue. This is a known issue. However, our team couldn’t reproduce it and is investigating the cause of the issue. Rest assured we are trying our best to fix this as soon as possible.
Please check your custom JS/CSS menu under the popup and if you have any unknown code, please remove it. Also, please make sure you don’t have any unknown admin account on your site.
If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi there,
We are sorry to hear that you are having this issue. This is a known issue. However, our team couldn’t reproduce it and is investigating the cause of the issue. Rest assured we are trying our best to fix this as soon as possible.
Please check your custom JS/CSS menu under the popup and if you have any unknown code, please remove it. Also, please make sure you don’t have any unknown admin account on your site.
If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi there,
We are sorry to hear that you are having this issue. This is a known issue. However, our team couldn’t reproduce it and is investigating the cause of the issue. Rest assured we are trying our best to fix this as soon as possible.
If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi there,
We are sorry to hear that you are having this issue. This is a known issue. However, our team couldn’t reproduce it and is investigating the cause of the issue. Rest assured we are trying our best to fix this as soon as possible.
If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi @borax
Thank you for reaching out. You can use our Subscription Plus extension to achieve this goal, please check more about Subscription plus extension here.
https://help.popup-builder.com/en/article/how-to-use-the-subscription-plus-extension-1pirtkn/
If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi there,
We are sorry to hear that you are having this issue. This is a known issue. However, our team couldn’t reproduce it and isinvestigating the cause of the issue. Rest assure we are trying our best to fix this as soon as possible.
If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi there,
Thank you for reaching out. We apologize for the delay in response. Could you pleae confirm that you want the customer/user side to view ticket by their team? for example, User A created a ticket and User B and C working in the same company should be able to view, reply and close the ticket. Is that correct?
Regards
Hi there,
Thank you for reaching out. Could you please check if you are applying any showing limitations to the popup?
We kindly request that you contact us directly for assistance. You can visit the following link,
https://help.popup-builder.com/en/,
where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.
Regards
Hi there,
Thank you for reaching out. We might need more information to addess this issue,
We kindly request that you contact us directly for assistance. You can visit the following link,
https://help.popup-builder.com/en/,
where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.
Regards