Jawada
Forum Replies Created
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Hi @loenne,
Thank you for contacting and we apologize for the delay in response. Could you please confirm if you are using On Click feature to trigger the popup?
While i will check this with the devleopment team, could you please check following page for the help with it.
If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi @agenciafaro
Thanks for the confirmation. I will mark this thread as resolved.
If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] Frontend replyHi @ankichd,
Thank you for contacting. Yes that is possible. We have Agent Front-end Add-on specially designed for this purpose. you can check more information here.
https://getawesomesupport.com/addons/agent-front-end-early-release/
https://getawesomesupport.com/documentation/agent-front-end/agent-front-end-configuration-options/
If you have any further questions, please feel free to reach out.
Regards
Hello @cedriccharles,
We sincerely apologize for any inconvenience caused. To further address this issue, I’ve consulted with the relevant team. Regrettably, we currently do not have access to Polylang Pro. In order to provide adequate assistance, we would require access to an instance where the Polylang Pro plugin is available. This may entail purchasing an add-on or obtaining a token ticket. With that you will have the priviliages to open a ticket on our dedicated support forum for Awesome support and out team will speed up with the assistance.
Thank you for your understanding.
Warm regards,
Hello @cedriccharles,
We sincerely apologize for any inconvenience caused. To further address this issue, I’ve consulted with the relevant team. Regrettably, we currently do not have access to Polylang Pro. In order to provide adequate assistance, we would require access to an instance where the Polylang Pro plugin is available. This may entail purchasing an add-on or obtaining a token ticket. With that you will have the priviliages to open a ticket on our dedicated support forum for Awesome support and out team will speed up with the assistance.
Thank you for your understanding.
Warm regards,
Hi there,
Hi there,
We are sorry to hear that you are having this issue. Could you please update your plugin version to latest version and check if that fixes the issue. Please also, check your custom JS/CSS menu under the popup and if you have any unknown code, please remove it. Also, please make sure you don’t have any unknown admin account on your site.
If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi there,
We are sorry to hear that you are having this issue. Could you plese upate the plugin the latest version and see if that fixes the issue?
Please also, check your custom JS/CSS menu under the popup and if you have any unknown code, please remove it. Also, please make sure you don’t have any unknown admin account on your site.
If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi there,
Thank you for reaching out. Do you mean you don’t want the loggedin users to see the popup?
Can you please contact us directly on our dedicated support forum? Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi @sranel,
Thank you for reaching out. Yes, you can acheive this by using shotcode for it, Please check more information here.
I hope this will help, If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi @carterkay
Thank you for reachnig out, yes you can apply popup showing limitation for it.
https://help.popup-builder.com/en/article/how-to-set-popup-showing-limitation-free-r2h1xv/
Please check the following page, i hope this will help, if you need any additional help, please let us know.
Regards
Hi @kauzi
I am sorry to hear that you are having this issue, i have checked this and this issue has already been reported to the development team, however, i am sorry at this point, i cannot see exact Turn around time for it.
Can you please contact us directly on our dedicated support forum. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi there,
Thank you for reaching out. Mailchimp extension is a premium extension, if you already have a subscription, i request you to contact directly on our dedicated support forum for further help with it.
Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi there,
I am sorry to hear that you were having thi issue with popup builder. Did you have a chance to check our support documentation pages for the help.
https://help.popup-builder.com/en/article/how-to-open-a-popup-via-divi-177oc45/
I hopt this will help, If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi there,
Thank you for reaching out, I am sorry to hear that you are having this issue. You can set the pages under the display menu.
If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi there,
Thank you for reaching out. Unfortunately, we do not have any native way to support polylang and translation.
If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,