Jawada
Forum Replies Created
-
Hi @mohib007 ,
Thank you for reaching out. We have a feature that allows admins to control the visibility of closed tickets for front-end users/clients. To enable this feature, follow these steps:
- Go to Tickets.
- Navigate to Settings > General.
- Scroll down to the Front-end Options section.
- Uncheck the Hide Closed Tickets option.
If you have any further questions, please let me know.
Best regards,
Hi @luiito ,
Thank you for reaching out. We apologize for the inconvenience. Could you please confirm the version of Awesome Support you are using? If possible, please share a screenshot for reference. Additionally, let us know if this issue occurs with some specific characters or all special characters.
If you have any further questions, please let me know.
Best regards,
Hi @billiardgreg @closethipster @callerpatty
Thank you for reporting this issue, and we apologize for the delay in our response. This issue has already been reported to the development team, and they are currently working on it. In the meantime, we have an updated version ready, that is in the testing phase. It will be released once thorough testing is complete.
If you are interested in receiving a beta version, please contact our dedicated support team directly, and we will provide it to you. You can visit our support page, where you’ll find options to chat with us or send an email.
If you have any additional information or questions, please let us know.
Best Regards
Hi @sujith2001
Thank you for reporting this issue, and we apologize for the delay in our response. I have checked the link and It requires to login to access the site. We might need additional information to address this case.
You can visit our support page, where you’ll find options to chat with us or send an email. Our team is available to assist you and will gladly address any concerns you may have.
Regards
Hi @semikola
Thank you for reporting this issue, and we apologize for the delay in our response. This issue has already been reported to the development team, and they are currently working on it. In the meantime, we have an updated version that is in the testing phase. It will be released once thorough testing is complete.
If you are interested in receiving a beta version, please contact our dedicated support team directly, and we will provide it to you.
You can visit our support page, where you’ll find options to chat with us or send an email. Our team is available to assist you and will gladly address any concerns you may have.
If you have any additional information or questions, please let us know.
Best Regards
Thank you for reporting this issue, and we apologize for the delay in our response. This issue has already been reported to the development team, and they are currently working on it. In the meantime, we have an updated version that is in the testing phase. It will be released once thorough testing is complete.
If you are interested in receiving a beta version, please contact our dedicated support team directly, and we will provide it to you.
You can visit our support page, where you’ll find options to chat with us or send an email. Our team is available to assist you and will gladly address any concerns you may have.
If you have any additional information or questions, please let us know.
Best Regards
Thank you for reporting this issue, and we apologize for the delay in our response. This issue has already been reported to the development team, and they are currently working on it. In the meantime, we have an updated version that is in the testing phase. It will be released once thorough testing is complete.
If you are interested in receiving a beta version, please contact our dedicated support team directly, and we will provide it to you.
If you have any additional information or questions, please let us know.
Best Regards
Thank you for reporting this issue, and we apologize for the delay in our response. This issue has already been reported to the development team, and they are currently working on it. In the meantime, we have an updated version that is in the testing phase. It will be released once thorough testing is complete.
If you are interested in receiving a beta version, please contact our dedicated support team directly, and we will provide it to you.
If you have any additional information or questions, please let us know.
Best Regards
Hello @eclectic77
Thank you for reporting this issue, and we apologize for the delay in our response. The above-mentioned issue has been fixed with our latest version of the plugin, if the issue persists, we might need further information to investigate it. You can visit our support page, where you’ll find options to chat with us or send an email. Our team is available to assist you and will gladly address any concerns you may have.
Best Regards
Hi @myco2
Thank you for reporting this issue, and we apologize for the delay in our response. This issue has already been reported to the development team, and they are currently working on it.
In the meantime, we recommend using an older version 4.2.7 of the plugin.
https://wordpress.org/plugins/popup-builder/advanced/
Please follow these steps to download it:
- Visit the provided link.
- Scroll down to “Advanced Option.”
- Under “Please select a specific version to download,” click on the dropdown menu and choose the version you wish to download.
- Upload this version to your WordPress site and replace the existing plugin.
This workaround should address the issue temporarily. We expect to release a permanent fix in the next version of the plugin.
Thank you for your patience and understanding.
Best regards,
Hi @jhutson323
You can visit our support page, where you’ll find options to chat with us or send an email. Our team is available to assist you and will gladly address any concerns you may have.
Warm Regards
Hi @harmontbn
Thank you for reporting this issue, and we apologize for the delay in our response. This issue has already been reported to the development team, and they are currently working on it. In the meantime, we have an updated version ready, that is in the testing phase. It will be released once thorough testing is complete.
If you are interested in receiving a beta version, please contact our dedicated support team directly, and we will provide it to you.
You can visit our support page, where you’ll find options to chat with us or send an email. Our team is available to assist you and will gladly address any concerns you may have.
If you have any additional information or questions, please let us know.
Best Regards
Hi @photon43
Thank you for reporting this issue, and we apologize for the delay in our response. This issue has already been reported to the development team, and they are currently working on it. In the meantime, we have an updated version that is in the testing phase. It will be released once thorough testing is complete.
If you are interested in receiving a beta version, please contact our dedicated support team directly, and we will provide it to you.
If you have any additional information or questions, please let us know.
Note: I will close this thread and continue on the original thread to avoid any confusion.
Warm Regards
Hi @maksymvasylchuk @photon43 @jpeterson25
Thank you for reporting this issue, and we apologize for the delay in our response. This issue has already been reported to the development team, and they are currently working on it. In the meantime, we have an updated version ready, that is in the testing phase. It will be released once thorough testing is complete.
If you are interested in receiving a beta version, please contact our dedicated support team directly, and we will provide it to you.
If you have any additional information or questions, please let us know.
Best Regards
Thank you for reaching out. Could you please check if there is a conflict with another plugin or theme? I have tested it on my end, and it appears to be working as expected. If the issue persists after checking for conflicts, please contact our dedicated support team directly, and we will assist you promptly.
Best regards,