Ivan C.

Thanks so much, Fabien! We really appreciate your support 😊

Thanks so much! We’re delighted to know that everything is running smoothly for you, and that Adam’s videos made the setup process so easy!

Thanks for sharing your experience! We’re glad our support team could help you out quickly. We always aim to be there when it matters. Appreciate you taking the time to leave this review!

Thank you so much for your kind words! We’re really glad to hear you had a great experience and that the support was helpful. If you need anything else, we’re always here to help! 

Hello @alexsylvester

Thank you for reaching out!

SureCart can be translate mostly with Loco Translate –   https://surecart.com/docs/translating-surecart.

Some of the strings from the Checkout form you can translate them directly from there.

To edit and translate the Total, or summary and other strings from SureCart, navigate to SureCart > Checkout. For guidance, you can check this video recording and screenshot:

• https://d.pr/v/Go4SmA
• https://app.screencast.com/nx0rceCTsi1yR
• https://app.screencast.com/2vY9qkzWRQCzC 

Some of the strings from the Customer Dashboard can be translated directly from the SureCart > Customer Area, you can refer to this screenshot –   https://app.screencast.com/leVBORBgm9LPs.  

Some of the strings from the Product can be translated directly from the product page template, you can refer to this video recording – https://d.pr/v/qOr81Z. 

Regarding Loco Translate –   https://surecart.com/docs/translating-surecart/.  

First, ensure that your WordPress language is set to your preferred language.  

Next, in Loco Translate, make sure to click on Sync to synch all the strings, you can refer to this screenshot –  https://app.screencast.com/pJyU7lCMhZHFd.

Locate the correct string. Once you find it, change it and make sure to click “Save” first, then “Sync.”

After completing these steps, you can verify the changes.

If you encounter any difficulties, feel free to reach out to us here: https://surecart.com/contact-us/. We’ll be delighted to assist you!

Best,

Hello,

Thank you for taking the time to try SureCart and share your experience. I’m sorry to hear that you encountered performance issues – our goal is always to provide a lightweight, high-speed solution, and it sounds like we fell short in your case.

While SureCart is designed to be leaner than WooCommerce, actual page size and load times can vary depending on your theme, plugins, and server configuration. We need to investigate why your setup is behaving differently. If you’re open to it, our team would welcome the opportunity to analyze your test environment and pinpoint the bottlenecks.

Could you please reach out to us directly so we can take a closer look? You can contact us here: https://surecart.com/contact-us/

Thank you again for your feedback. We’re committed to continuous improvement and would appreciate the chance to resolve these issues for you.

Best regards,

Hello @annssi

Apologies for the delay; we inadvertently overlooked your thread.

If you change the renewal date on a subscription in SureCart, it will change all subsequent renewal dates, not just a single date. This means that after you update the renewal date (for example, to April 12), all future renewals will follow the new schedule (May 12, June 12, etc.), rather than reverting to the original dates (May 1, June 1, etc.).
So, to answer your question:
• It does not only change that one date.
• It does change the subsequent dates as well.
This ensures the subscription remains consistent with the new renewal schedule moving forward, and the change is reflected globally for all upcoming renewals tied to that subscription.