Pial

Hello @melanyh

Extremely sorry for the delayed response please accept my apologies.

We have created a fix regarding the recent issues. Please kindly update BetterDocs from the below link

BetterDocs Dev: https://d.pr/f/PHak27

After that please rest the permalink To rest the Permalink please check this video : https://d.pr/v/lGOjg5
And please check the BetterDocs custom category slug and the custom tag slug from WordPress Dashboard -> BetterDocs -> Settings -> General and make sure it’s not only category and tag. For reference please check this screencast – https://d.pr/v/kanMeB And please make sure to save the settings

After doing this please check the issue again.
Again we apologize for the inconvenience

Let me know how it goes

Thanks

Hello again @unanima

Actually that’s the proper and only way to configure the EA Facebook Feed.
It’s possible that your access token has expired. Can you please extend your access token by following this doc: https://essential-addons.com/elementor/docs/extend-access-token-facebook/

After following all the mentioned processes it should work If you are still facing the issues please share the entire process (screen recording) on how you are configured our widget so that we can check and assist accordingly

Hope you understand

Hi there,

Thanks for reaching out to us.

For the Facebook feed you have to retrieve the FB Access token/Secret key from your FB Developer App.

You can check this documentation to learn how can you do that: https://essential-addons.com/elementor/docs/social-elements/facebook-feed/

You can also check this video here: https://d.pr/gyazWm

Hope it helps
Let me know how it goes
Thanks

Hello @coconutcoder

Thank you so much for your excellent inquiry.

But unfortunately, we are very Sorry to inform you that our plugin currently does not support custom attributes in shortcode We will try to implement this feature in the future.

Thank you for the inquiry it will help us to improve our plugin.

Have a nice day

Hello again @luckybhumkar ,

Hope you are doing well.

We have investigated the issue and need some information regarding your site. Since the Cloaking Feature is a Pro version of BetterLinks
and according to WordPress.org’s policy all the Pro widget /plugin issues must be handled outside of the WordPress.org

So please directly reach us through here, also here .

Thanks

Hi there @titowhisky

I hope you are doing well.

Our development team has already made Essential Addons compatible with WooCommerce’s High-Performance Order Storage in the development version of the plugin.

Here is the dev version of the plugin: https://d.pr/f/18h5rf

However, please note that the version we are sharing with you is a development version, We recommend that you test this version before using it on your live website.

Therefore, if you are willing to wait for the released version, we advise you to do so to ensure the best possible user experience on your website.

Once you have installed and tested the development version of the plugin, please let us know if you encounter any further issues. Our team will be happy to assist you in any way we can.

Thank you for your understanding and patience as we worked to resolve this issue. Please do not hesitate to contact us if you have any further questions or concerns.

Best regards,

Hello @richardplume ,

Thank you for bringing this error to our attention. We’d be glad to help you resolve it. To better understand the issue and provide an effective solution, could you please share the steps to reproduce this error? This will help us replicate the problem on our end and identify the root cause.

Additionally, we kindly request you to enable the debug log on your website and share the log with us. This will allow us to gather more detailed information about the error and pinpoint the exact source of the problem.

Enabling the WP Debug mode can be done by adding the following line to your site’s wp-config.php file:

define( 'WP_DEBUG', true );

For more details Check here: https://wordpress.org/documentation/article/debugging-in-wordpress/

Looking forward to your response, and we’ll do our best to assist you in resolving this matter promptly.

Best regards,

Hello again,

As I have already mentioned ,Kindly provide us with the exact CSV file that you are trying to import. Having access to the file will enable us to replicate the situation on our end and perform tests to identify any potential problems.

With this information at hand, we’ll be in a better position to understand what might be causing the import failure and the subsequent server issues. We’ll do our utmost to assist you in resolving these matters as quickly as possible.

Looking forward to hearing back from you with the requested details.

Best regards,