Pial

Hello again @ep2012

Extremely sorry for the delayed response.
I’m sorry to hear that you’re facing issues with the CSV import and the server troubles. To better assist you, we would need some more information to identify the root cause of the problem.

Firstly, could you please enable the WP Debug mode on your site and share the Debug Log with us? This will provide us with valuable information about any errors or warnings that might be occurring during the import process. Enabling the WP Debug mode can be done by adding the following line to your site’s wp-config.php file:

define( 'WP_DEBUG', true );

For more details Check here: https://wordpress.org/documentation/article/debugging-in-wordpress/

Once you’ve enabled the Debug mode, try importing the CSV file again, and share the log with us so we can analyze it and pinpoint the issue.

Secondly, kindly provide us with the exact CSV file that you are trying to import. Having access to the file will enable us to replicate the situation on our end and perform tests to identify any potential problems.

With this information at hand, we’ll be in a better position to understand what might be causing the import failure and the subsequent server issues. We’ll do our utmost to assist you in resolving these matters as quickly as possible.

Looking forward to hearing back from you with the requested details.

Best regards,

Hello again @corylamleorg ,

I am glad to hear that your problem is resolved, Please feel free to contact our support anytime you need help, we are always here to help.

Have a good day!

Hello again,

Actually, sometimes it takes a bit of time to updates the analytics depending on Corn-Job server configuration but we have instant refresh option please check this video here: https://d.pr/v/8CaY8x

Regarding the color, we don’t have any manual color options for the BetterLinks Dashboards however we have a Dark & Light mode where you can clearly see any links Please check here: https://d.pr/v/HswLtm

Hope it helps
Thanks

Hello @carmen2021

Hope you are doing well.

About your inquiry, Since you are inquiring about the premium version of Essential Addons and according to WordPress.org’s policy, all the Pro widget /plugin issues must be handled outside of the WordPress.org so please create a support ticket from here with as details as possible .

And we will be looking into your issue and will be communicating with you via the support ticket.

Hope you understand.

Thank you.

Dear @larchi

Thank you for using EmbedPress for your Google Sheets integration. To enhance the user-friendliness and appearance of your Google Sheets pages on mobile devices, we have some responsive options available within the Elementor settings.

Adjustable Height and Width: You can customize the height and width of the embedded content specifically for mobile and tablet devices.

Publish to Web Feature: To further improve visibility and accessibility, consider using the “Publish to Web” feature within Google Sheets. This allows you to generate a public URL that is optimized for sharing and viewing on various devices, including mobile phones. The changes you make within Google Sheets might positively impact the embedded content on your website.

You can check this demonstration video here: https://d.pr/v/3tjPYf

However, it’s essential to note that EmbedPress is primarily responsible for embedding the content from the source URL into your website. The responsiveness of the content is primarily controlled by the source (in this case, Google Sheets). If you encounter any limitations related to responsiveness, it might be beneficial to review the settings and configurations within Google Sheets itself.

Hope you understand

Best regards,
Pial

Hello @akbarramadhan,

Thank you for bringing up the issue you’re experiencing.

After reviewing the page, I can confirm that it is working correctly from our end. You can check here: https://d.pr/v/SQq1DT

Considering the problem you’re facing, it is possible that the issue lies with your network or browser. To troubleshoot this, I recommend the following steps:

1. Try a different network: Sometimes, network connectivity problems can affect page loading. If possible, switch to a different network or try accessing the page using mobile data.
2. Clear your browser cache: Cached data can sometimes cause display issues. Clear your browser’s cache and try reloading the page again.
3. Try a different browser: If clearing the cache doesn’t resolve the problem, try accessing the page using a different web browser. This will help us determine if the issue is browser-specific.
4. Disable browser extensions: Browser extensions can interfere with website functionality. Temporarily disable any extensions you might have installed and check if the page loads correctly.
5. Check for updates: Ensure that your browser is up-to-date. Outdated versions can sometimes lead to compatibility issues.

Please try these steps, and if the problem persists, let me know. I’ll do my best to assist you further.

Best regards,
Pial

Hi there @steliodj ,

Thank you for reaching out. I’m happy to inform you that BetterDocs is GDPR compliant. We have designed our plugin in a way that it doesn’t save any personal data of the visitors. As a result, you can use BetterDocs with confidence, knowing that it aligns with GDPR regulations.

If you have any further questions or concerns, please feel free to let us know. We’re here to help!

Best regards,