Plugin Support
Pial
(@iapial)
Hello @akbarramadhan,
Thank you for bringing up the issue you’re experiencing.
After reviewing the page, I can confirm that it is working correctly from our end. You can check here: https://d.pr/v/SQq1DT
Considering the problem you’re facing, it is possible that the issue lies with your network or browser. To troubleshoot this, I recommend the following steps:
- Try a different network: Sometimes, network connectivity problems can affect page loading. If possible, switch to a different network or try accessing the page using mobile data.
- Clear your browser cache: Cached data can sometimes cause display issues. Clear your browser’s cache and try reloading the page again.
- Try a different browser: If clearing the cache doesn’t resolve the problem, try accessing the page using a different web browser. This will help us determine if the issue is browser-specific.
- Disable browser extensions: Browser extensions can interfere with website functionality. Temporarily disable any extensions you might have installed and check if the page loads correctly.
- Check for updates: Ensure that your browser is up-to-date. Outdated versions can sometimes lead to compatibility issues.
Please try these steps, and if the problem persists, let me know. I’ll do my best to assist you further.
Best regards,
Pial
Plugin Support
Pial
(@iapial)
Hello again @akbarramadhan ,
Sorry for the inconvenience.
We did not hear from you since our last conversation.
Could you please let us know if you are still having the issue?
So that we could try to solve your issue.
We are waiting for your response.
Thank you.
Plugin Support
Pial
(@iapial)
This thread was marked resolved due to a lack of activity, but you’re always welcome to re-open the topic