deathlynotes
Forum Replies Created
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Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] don’t image load CDN PhotonHello @felipermfalcao
As a first step, wait a few moments and then load your site in a completely different web browser than you normally use to make sure it’s not just your browser cache interfering with the URL change. It can take a few minutes for these changes to be reflected on your entire site
Next, check that your Jetpack connection is working properly:
> https://jetpack.com/support/getting-started-with-jetpack/fixing-jetpack-connection-issues/Still not working? It is possible that there may be another plugin on your site conflicting with Site Accelerator. Please try to disable all of your plugins except Jetpack, then try checking your images again. If they are displaying properly, we’ll know that another plugin is interfering. You can find out which plugin is the culprit by enabling each plugin one by one and checking images after each one.
Finally, if it still isn’t working after disabling your plugins, it may be the theme. To test this, you can switch to one of the default themes such as Twenty Twenty-One. If the issue is resolved, then you know it’s a problem with the theme, and you’ll need to contact the theme author for further assistance.
Let me know if you have any questions.
My best regards,
Michelle C.
Hello @justvil
Since your case requires more security access, could you contact us via this contact form, please?
Please include a link to this thread in your message.
Let me know if you have any questions.
My best regards,
Michelle C.
Hello @wiredupbyen
The cache image was removed already, as you can see in
Some issues that you encounter with your WordPress.com blog or account can be solved by changing your browser settings, refreshing the page, or clearing the browser cache and cookies.
Here is our support doc that explains how to fix these issues: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
Let me know if you have any questions.
My best regards,
Michelle C.
Hello @golinuxcloud
Could you confirm if the issue occurs if you use another theme, like Twenty Twenty-One?
Let me know if you have any questions.
My best regards,
Michelle C.
You can contact us if the issue occurs again.
The Reader needs to be resynced from our end.
Let me know if you have any questions.
My best regards,
Michelle C.
Our team is aware of the issue and working on a solution.
Could you contact us via this contact form, please?
Please include a link to this thread in your message.
Let me know if you have any questions.
My best regards,
Michelle C.
Our team is aware of the issue and working on a solution.
Could you contact us via this contact form, please?
Please include a link to this thread in your message.
Let me know if you have any questions.
My best regards,
Michelle C.
Our team is aware of the issue and working on a solution.
Could you contact us via this contact form, please?
Please include a link to this thread in your message.
Let me know if you have any questions.
My best regards,
Michelle C.
Hi @firstborn01
Since your case requires more security access, could you contact us via this contact form, please?
Please include a link to this thread in your message.
Let me know if you have any questions.
My best regards,
Michelle C.
Hello @askmssun
Since your case requires more security access, could you contact us via this contact form, please?
Please include a link to this thread in your message.
Let me know if you have any questions.
My best regards,
Michelle C.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Jetpack form not displayedHello @vincekurz
Since your case requires more security access, could you contact us via this contact form, please?
Please include a link to this thread in your message.
Let me know if you have any questions.
My best regards,
Michelle C.
Hello @sgallant
Glad to help!
Your Jetpack and WordPress core is outdated. It is not a cache issue, but your site is not connecting to the WordPress system, not showing the information correctly, as you can see at:
> https://jptools.wordpress.com/debug/?url=https://swervenortheast.us/
I recommend you to save a full site backup (you can request it to your hosting support) and proceed with a complete upgrade of the WordPress, plugins and the theme, to better performance and security.
After that, please reconnect your website to the Jetpack following these instructions:
> https://jetpack.com/support/reconnecting-reinstalling-jetpack/
Let me know if you have any questions.
My best regards,
Michelle C.
Hello @esteryn
Since your case requires more security access, could you contact us via this contact form, please?
Please include a link to this thread in your message.
Let me know if you have any questions.
My best regards,
Michelle C.
Hello @wiredupbyen
The original images you requested must be removed from the Media Library before the cache is cleaned.
I checked and the images are on Media Library yet.
After removing those from the site, please contact us back to remove them from the Jetpack Accelerator cache.
Let me know if you have any questions.
My best regards,
Michelle C.
Hello @ghulamjafar2
Since your case requires more security access, could you contact us via this contact form, please?
Please include a link to this thread in your message.
Let me know if you have any questions.
My best regards,
Michelle C.
