deathlynotes

Hello @willie0512

Glad to help!

Jetpack is not connected to your site. That means we cannot access your site’s XML-RPC file, which is needed for our connection:

http://www.aishawilliams.com/xmlrpc.php?for=jetpack

The link above must return the following message:

XML-RPC server accepts POST requests only.

You can see a working example here: http://jetpack.me/xmlrpc.php

Since your site returns a 404 “Not Found” error for this page, please check the following:

* Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP (if you’re not sure what this means, please ask your hosting customer support for a hand)? If you don’t, then please try re-installing WordPress. You can do this by going to the Dashboard → Upgrades page, then click the “Reinstall WordPress” button.

* Do you use any security plugins that may block access to this file? If so, could you try to disable them? You might also want to check your site’s .htaccess file for any rules that might be blocking access to the xmlrpc.php file. Again, if you’re not sure what this means, your host customer support should be able to lend a hand.

* Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your hosting support and ask them to allow Jetpack to access xmlrpc.php.

Once we are able to access your site’s xmlrpc.php file, you should be able to connect Jetpack to WordPress.com:

> https://jetpack.com/support/reconnecting-reinstalling-jetpack

Let me know if you have any questions.

My best regards,

Michelle C.

Hello @bulletrainy

Glad to help!

I recommend you deactivate the external service plugin and test our Brute Force Atack module for a couple of days, and see if it works for you.

Usually, your site doesn’t need more than one brute force attack tool. So, I recommend you keep only one of them activated after your tests.

Let me know if you have any questions.

My best regards,

Michelle C.

Hello @anab2021

Glad to help!

I’m afraid this is beyond the scope of the support we can offer here.

Since this is a theme issue, you should consider contacting the theme support or Elementor support, since your pages were built using their page builder.

Let me know if you have any questions.

My best regards,

Michelle C.

Hello @ahmad6728

Glad to help!

Would you please disconnect and then reconnect Jetpack? You can follow these instructions to do that:

1. Go to the **Jetpack** menu in your WP-Admin dashboard
2. Scroll down to find the *Connections* area.
3. Click *Manage site connection*.
4. Click **Disconnect** and follow the prompts to complete the disconnection process.
5. Click **Set Up Jetpack** button to connect your site to WordPress.com again.

This handy guide explains the full process in more detail:

> https://jetpack.com/support/reconnecting-reinstalling-jetpack/#disconnecting-jetpack

Let me know if you have any questions.

My best regards,

Michelle C.

Hello @mythreeseasons

Could you please post your site URL here so that we can have a look?

If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

Thanks!

Let me know if you have any questions.

My best regards,

Michelle C.

Hello @metallisson

Could you send screenshots with the error, please? I tested the link you sent and I am not able to reproduce the issue.

I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this email. It works with Chrome, Firefox and IE.

Let me know if you have any questions.

My best regards,

Michelle C.

Hello @factly

Glad to help!

Since your case requires more security access, could you contact us via this contact form, please?

Please include a link to this thread in your message.

Let me know if you have any questions.

My best regards,

Michelle C.