Plugin Support
Cara
(@dcka)
Hi Simone @maisonunique!
[…] the problem is that i bought a plugin for abworld using the maison account.
Is that possible to switch between them?
That depends on where you purchased the plugin from. Can you let us know the URL of the site you purchased the plugin from? You should be able to see that in the receipt.
As a kind reminder, this forum supports the core WooCommerce software, but we’d be happy to help point you in the right direction.
Plugin Support
Cara
(@dcka)
Oh! I see the issue on the category page you created. There’s unnecessary space on the right. And upon expecting the code, it looks like you’re using Elementor:
Link to image: https://d.pr/i/Pf4J2X
I’m not very familiar with how Elementor works, but you may find answers from the following:
Alternatively, what do you think of using the default product category pages? Those are usually at https://yourstoreURL.com/product-category/categoryname/ but it depends on your permalink structure as shown here: Taxonomy Permalinks.
Hi, @greencl! We haven’t heard back from you in a while, so I’m going to mark this thread as resolved. However, if you do have any further questions, feel free to start a new thread.
Hi, @greencl! We haven’t heard back from you in a while, so I’m going to mark this as resolved. However, if you do have any further questions, feel free to start a new thread.
I’m very sorry to hear that, @sanderover.
Despite the thread being marked as resolved, I’ll continue monitoring this thread for your replies. So, please, take the time that you need until you’re ready to look at this issue again.
Plugin Support
Cara
(@dcka)
Hi, Mouhab @myacoub!
I think it is a matter of permission issue. What would be the permission that allows a user to use/purchase a shipping label from the perspective of WooCommerence?
The permissions required would depend on the plugin you’re using for printing shipping labels. And judging by what happened in your case, it appears that the plugin you’re using only allows shop managers to print shipping labels.
Plugin Support
Cara
(@dcka)
Hey, John @jmkingfernandez!
Thanks for clarifying! In this case, can you please open a thread here instead? https://wordpress.org/support/plugin/woocommerce-gateway-eway/
In the thread, please include more information on the following:
– Which version of WooCommerce eWAY Gateway you’re using
– Your site’s WooCommerce version
– Your site’s WordPress version
– Is the issue happening only to one customer or many?
– Did the customer report seeing any error messages/notices? If yes, please include that too
In the meantime, I’ll close this thread, and specialized support for WooCommerce eWAY Gateway should get back to you soon in your new thread.
Hi, @sarwan86saleh!
We haven’t heard back from you in a while, so I’m going to mark this as resolved. However, if you do have any further questions, feel free to start a new thread.
Hi, @sanderover! We haven’t heard back from you in a while, so I’m going to mark this as resolved. However, if you do have any further questions, feel free to start a new thread.
Plugin Support
Cara
(@dcka)
Hi, @jmkingfernandez!
I’m currently using E-way for m gateway.
Do you see the exact plugin from these results here? https://wordpress.org/plugins/search/eway/
Alternatively, can you check under WP Admin > Plugins for the exact name of the plugin? The reason we ask is that it’s best that your issue be looked at by specialized support for the plugin you use.
Once we know for sure which plugin you use, we can then point you in the right direction.
Hi, @greencl!
I have two options for you.
The first is by adding the following code to your site:
add_filter( 'gettext', 'my_text_strings', 20, 3);
function my_text_strings( $translated, $text, $domain ) {
$translated = str_ireplace( 'Search products', 'Search for what you want', $translated );
return $translated;
}
You can change the Search for what you want part to whatever you wish. You can add the code as a snippet with the Code Snippets plugin. The code is based on this tutorial: WooCommerce: How to Translate / Rename Any String.
The second option is to use a translation plugin like Loco Translate. For that, you can follow our guide here: Creating custom translations with Loco Translate.
Hope that helps!
Hmmm… I’m wondering if the issue might be specific to your device and we might be seeing different things. To compare, can you share with us a screenshot of what you see? You can use https://snipboard.io/ to share it with us.
For reference, this is what I see when viewing your site, and not sure if it’s my eyesight, but the images don’t appear blurry to me:
Link to image: https://d.pr/i/fZW2By
Link to image: https://d.pr/i/Jvhs3n
Plugin Support
Cara
(@dcka)
Hi, @muddephotography!
But, I did found out that when I’m using this code, 3 products will be displayed on a row.
Oh! I was thinking there might have been some conflicting code most likely from your theme that was causing the default columns not to show up. This may be why you needed to add that extra CSS. For reference, my sites were using the default Storefront theme.
When I try the WooCommerce blocks plugin, the display is different then my main shop page: https://doubijoux.nl/alle-sieraden/. It doesn’t show the swatches and stuff 🙁
I hear you! From your site’s code, it looks like you’re using a Variation Swatches plugin and that may not have been tested for compatibility with WooCommerce Blocks yet.
Also, I checked your site just now and it looks great!
Link to image: https://d.pr/i/b4klIo
Is it now looking the way you want it to?
Quick update, @mmilesmm, @alibear0, and anyone else following! I’ve heard back from one of the developers, and they’re going to look into this.
In the meantime, they’ve come up with a workaround. You can add the following code to WP Admin > Appearance > Customize > Additional CSS:
.star-rating span {
font-weight: 900;
}
Plugin Support
Cara
(@dcka)
Hi, @lafaye!
I tried to visit your shop, but I kept getting an ERR_CONNECTION_TIMED_OUT message, so I couldn’t check on the issue.
Can you see about getting that sorted first, perhaps with assistance from your hosting provider?
Next, while that’s being fixed, can you send us a screenshot of what you see? You can use https://snipboard.io/ to send us one.
Finally, at least for now, do you also recall any changes/updates to the site before the issue started happening? Do you maybe have caching on your site too?
