Plugin Support
Cara
(@dcka)
Hi Simone @maisonunique!
[…] the problem is that i bought a plugin for abworld using the maison account.
Is that possible to switch between them?
That depends on where you purchased the plugin from. Can you let us know the URL of the site you purchased the plugin from? You should be able to see that in the receipt.
As a kind reminder, this forum supports the core WooCommerce software, but we’d be happy to help point you in the right direction.
I purchased the plugin using woocommerce.com with the account info@maisonunique.it (the website is http://www.maisonunique.it).
This plugin should be related to http://www.abworld.it
And sorry if it’s the wrong place for support, but i didn’t know where to write in.
Thanks again
Simone
Plugin Support
slash1andy
(@slash1andy)
Automattic Happiness Engineer
Hey again!
It sounds like you’re managing 2 sites, and you purchased a plugin for one site using the account for the other.
I think that the best way to do this will be to refund the one purchase, and buy it again in the other account. That will help keep all your accounting separate.
If you don’t need that, you can always transfer the license between 2 accounts.
Here’s the guides to these options:
https://woocommerce.com/refund-policy/
https://docs.woocommerce.com/document/managing-woocommerce-com-subscriptions/
If you have further questions on this, I’d recommend checking in with us at WooCommerce.com, as we will have access to everything needed there. 🙂
