Brandon Olivares
Forum Replies Created
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Hi @fireflywebs, I don’t know if you’ll have access to alter the permissions, so I’d tell your host that this file is not readable, and ask if they could fix it for you.
Hi @fireflywebs, the simplest thing to check seems to be if wp-content/uploads/index.php is readable. Are you able to check that file’s permissions in your FTP program? It should tell you whether it is readable or not.
Hi @fotske,
Thanks for sending that in.
Taking a look, they are all issues with the vendor libraries we use, or at least the versions they are installed at.
I use BackWPup personally in a PHP 7.0 environment and have not experienced problems, so you should be fine using it.
However, we’re planning a significant refactoring soon, and can address these issues then.
Hi @asnowstorm,
This kind of error occurs when BackWPup is unable to access wp-cron.php.
I’d try the following:
1. Disable all plugins besides BackWPup and see if the message remains
2. Ask your host if there is some limitation with wp-cron, or if loopback is disabled.Please let us know the results of the above.
Hi @fotske, yes, please send the errors to support [at] backwpup.com. We appreciate your willingness to send them over.
Hi @helloyou8, you’ll have to contact your host. A 429 status code means “too many requests”. That would be something your host would have to look into. Forward that HTTP response you posted above to them and see what they have to say about it.
Let us know if they are able to resolve it, or if you need anything else.
Hi @ya1112,
I think I have the solution to your issue. However, are you willing to modify one line of code to see if it works? If not, you may grant us temporary access to your system to make the change for you. If it works, then we’ll include it as an option in future versions.
In backwpup/inc/class-jobtype-wpexp.php, line 411, you’ll see this:
$success = $dom->loadXML( file_get_contents( $job_object->steps_data[ $job_object->step_working ]['wpexportfile'] ) );Please change it to this:
$success = $dom->loadXML( file_get_contents( $job_object->steps_data[ $job_object->step_working ]['wpexportfile'] ), LIBXML_PARSEHUGE );Then please let us know if that works for you.
Forum: Plugins
In reply to: [BackWPup – WordPress Backup & Restore Plugin] What selectHi @kyra1883, since we’ve not received a response, we’ll assume this issue is resolved. But if you are still experiencing this, please don’t hesitate to submit the log as I described above and we’ll be happy to help.
Forum: Plugins
In reply to: [BackWPup – WordPress Backup & Restore Plugin] not backing up… please helpHi @vizcano, are you still experiencing this issue? I’m happy to help you debug if so.
Hi @joshbiz, did using a manual cronjob fix your issue? Please let us know if there is anything you need, or otherwise mark this topic as resolved.
Forum: Plugins
In reply to: [BackWPup – WordPress Backup & Restore Plugin] error warningHi @gon2train, has this issue been fixed? If so, please mark the topic as resolved. Otherwise I’m happy to help.
Hi @webby1973, what is the status of this issue? Just checking in again to see if your host has said anything, or whether you are still experiencing this.
Hi @farokhbts, SFTP will be coming soon. Unfortunately it is not in the current beta, though.
Forum: Plugins
In reply to: [BackWPup – WordPress Backup & Restore Plugin] Database Backup Format StrangeOkay, glad to hear it’s working now. It may have been something odd with the program used to uncompress.
Forum: Plugins
In reply to: [BackWPup – WordPress Backup & Restore Plugin] Database Backup Format StrangeHi @lab41, are you saying your database backup has a .com extension? That would definitely be odd, as it should be .sql. Can you please confirm this?
If you open up the file, do you see SQL statements?
You should just be able to upload the file into phpMyAdmin, if you have uncompressed it.