What select

Viewing 15 replies - 1 through 15 (of 31 total)
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  • Plugin Contributor Brandon Olivares

    (@cocreation)

    9 years, 1 month ago

    It’s actually not to do with your DB backup settings at all. In The appropriate setting is under BackWPup -> Settings -> Jobs. You’ll want to change the maximum execution time setting.

    See this link for more information: http://docs.backwpup.com/article/157-job-restarts-due-to-inactivity-for-more-than-5-minutes

    Plugin Author Alex Frison

    (@seville76)

    9 years ago

    @kyra183 did the respond of Brandon help? If so, please mark this ticket as resolved. If not, please let us know and we are happy to help! 🙂

    Thanks a lot!

    Thread Starter kyra1883

    (@kyra1883)

    9 years ago

    Hi seville, I don’t solved, there are many errors..latest is “ERROR: Step aborted: too many attempts!”

    Thanks
    Regards

    Plugin Contributor Brandon Olivares

    (@cocreation)

    9 years ago

    @kyra1883 I’m sorry you’re experiencing this issue.

    The error you posted is just a general error BackWPup logs to say that the job cannot continue. Can you post the other error messages prior to this final error?

    Thread Starter kyra1883

    (@kyra1883)

    9 years ago

    Hi Brandom, yes of course.
    “WARNING: Signal “SIGTERM” (Termination signal) is sent to script!”
    This in another backup (another site): “ERROR: Signal “SIGXFSZ” (File size limit exceeded) is sent to script!”

    Thanks
    Best regards

    Plugin Contributor Brandon Olivares

    (@cocreation)

    9 years ago

    @kyra1883 The issue is likely that you have your archive format set to zip, but your backup is too large for that. Please try setting your archive format to Tar GZip. You can do this by going to Jobs > [Your Job] > Edit, and under Archive Format, selecting Tar GZip.

    If we were able to help with our answer, please mark this ticket as resolved. Otherwise, let us know if you need further support and we’ll be happy to help! 🙂

    If you are happy with our free plugin and support, please make us happy and take 30 seconds to leave a review. 🙂 We’d really appreciate that.

    Thanks a lot and have a great day!

    Plugin Contributor Brandon Olivares

    (@cocreation)

    9 years ago

    @kyra1883, was our response helpful? If so, could you please mark the ticket as resolved? Otherwise we are glad to help! 🙂

    Thread Starter kyra1883

    (@kyra1883)

    9 years ago

    Hi Brandon, I tried with gzip but doesn’t work =(

    Plugin Contributor Brandon Olivares

    (@cocreation)

    9 years ago

    Hi @kyra1883, can you tell me the errors you get now?

    Plugin Contributor Brandon Olivares

    (@cocreation)

    9 years ago

    Hi @kyra1883, are you still experiencing this issue? If so feel free to let us know and we’ll be happy to help. If not, then please mark this topic as resolved.

    Thread Starter kyra1883

    (@kyra1883)

    9 years ago

    Hi Brandom, there are same errors.

    Plugin Contributor Brandon Olivares

    (@cocreation)

    9 years ago

    Hi @kyra1883, what is your Maximum script execution time set to under Settings -> Job?

    Thread Starter kyra1883

    (@kyra1883)

    9 years ago

    Hi Brandon, my maximum time is 60 seconds.

    Plugin Contributor Brandon Olivares

    (@cocreation)

    9 years ago

    Hi @kyra1883, thank you. Would you mind setting that to 25 seconds and see if that helps the issue?

    Thread Starter kyra1883

    (@kyra1883)

    9 years ago

    Hi Brandon, I tried it but doesn’t work..

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