WP Folio Team

Just an update, the issue was resolved with the user via email.

As a reference for other users, sorting exported posts is a new feature, which will be released soon in our upcoming version.

We’ll definitely keep you guys posted once it’s done.

Hope it helps.

Hi @plisken,

Hope you’re doing well as usual.

We haven’t heard back from you for a while now. So we’d like to follow up wondering if we can be of any further assistance.

Have you managed to get the issue resolved yet, @plisken?

Please reply to this support thread or drop us an email at hello(at)preventdirectaccess.com so that we can assist you further.

Awaiting your reply.

Hi @59petals,

Thanks for reaching out to us.

Just to clarify, we might collect records of visitors to your site, e.g. usernames, location information, computers, or mobile devices.

We use the collected data to provide information, services, or products you purchased, e.g. reporting on who accessed and downloaded your protected files.

We are a business located in Singapore, so all collected data is stored in Singapore. However, the data we collect may be routed or transferred internationally by us or by our business partners.

But please don’t worry. Whenever we transfer the data, we always make sure that it remains secure and private as required by applicable law and our internal guidelines.

And yes, we have a published Privacy Policy here:
https://preventdirectaccess.com/privacy-policy/

Does it make sense to you?

You might also want to go to our live chat or drop us an email at hello(at)preventdirectaccess.com so that our team can support you faster.

Hi @wpwanderer,

Thanks for reaching out to us last night. We hope you’ve had a great weekend so far.

Yes, our PDA plugin does authenticate file access permission via user accounts, which is much more secure than front-end cookies validation.

In fact, our plugins allow you to grant protected files access to authorized users, e.g. logged-in users only.

Unauthorized users will be redirected to your custom No Access page, which is set under our PDA settings page.

Does it make sense to you, @wpwanderer?

Anyway, could you please share with us what you want to achieve with our plugins in more detail, e.g. your use case, so that we can advise you better?

Have you had a chance to try out our PDA Lite (Free) version yet, by the way?
It offers key file protection features and the exact look and feel of our Gold version.

You might also want to drop us an email at hello(at)preventdirectaccess.com so that our team can support you faster.

Hi @ajaffri,

Thanks for your compliment. It means a lot to us. 🙂

As for your question, our PDA Lite (Free) version allows you to grant protected file access to admin users and files’ authors only.

To grant subscribers and other custom roles access to your protected files, you’ll need our PDA Gold plugin.

Upon protection, only authorized users can view your private files. Unauthorized users will be redirected to “No Access” page, which can be set up under our PDA settings page.

Does it make sense to you, @ajaffri?

You might also want to drop us an email at hello(at)preventdirectaccess.com for faster assistance from our team.

Looking forward to hearing from you soon.

Hi @ronaki,

Thanks for reaching out to us.

We hope you’ve had a great weekend.

Just to clarify, once PPWP Free is activated, the default WordPress password protection feature under Pages & Posts will be hidden to avoid potential conflicts.

If you have password-protected your content with WordPress built-in function, we will migrate these passwords to our Free version.

That means your content is still protected. In fact, our protection displays correctly on the attached protected page, so we aren’t sure what happened with other pages.

Could you please send us that ‘random page” to take a look at?

Also, Master passwords are used to unlock, not to protect content.

With the PPWP Lite/Free, Master passwords can unlock Posts only.

Regarding your questions, please find below our answers.

1. Yes, as long as the protection is set up under Edit page’s screen. Users are required to enter correct individual passwords to unlock your content.
2. As mentioned, Master passwords can unlock all protected pages on your site at once (PPWP Pro version is required)
3. If that’s the case, you should protect and use individual content passwords instead.

Anyway, do you mind sharing with us what you want to achieve with our plugins, e.g. your use case, in more detail?

You might want to go to our chat support or drop us an email to hello(at)preventdirectaccess.com so that our team can support you faster.

Hi @plisken,

Thanks for reaching out to us.

Just to confirm, you’re using our WordPress Amazon S3 – Wasabi Smart File Uploads Plugin, aren’t you?

If so, it could be something to do with your setup configurations.

Don’t worry. We’re always here to help.

To assist you better, could you please provide us with the following information:

• A screenshot/screencast showing the full error message and your site URL
• A screenshot of your configuration in wp-config.php file

You might also want to drop us an email at hello(at)preventdirectaccess.com for faster assistance from our team.

We look forward to hearing from you, @plisken.

• This reply was modified 4 years, 4 months ago by WP Folio Team.