WP Folio Team

Hi @mobilewebexpert,

First of all, our team really appreciate your time and feedback on our video and pricing. These topics are open to debate. So while we don’t really agree with all of your feedback, we respect and appreciate your suggestions.

Regarding the automatic newsletter subscription, yes our team has checked and confirmed that it’s a UI bug on our Free version.

Despite the notification, we’ve never automatically subscribed your email (or any of our users) to any of our mailing lists without permission.

We’re really sorry for any misunderstanding and inconvenience caused by this wrong notification.

All our team members have been notified of your feedback. We will take them very seriously to fix the bug and improve our plugin further.

[redacted retribution comments and arguments about security]

Anyway, let us make it clear that our plugins are imperfect. They could have bugs and limitations just like a normal plugin. We know that inside out. And we do have plans in place to keep improving it constantly.

Though it’s tough and hurt to read your review and comment, we’d like to thank you for your time and feedback, once again.

If you could give us an opportunity to serve and help, we’ll probably win you over.

NR
Prevent Direct Access Team

• This reply was modified 6 years, 10 months ago by Jan Dembowski.
• This reply was modified 6 years, 10 months ago by Ipstenu (Mika Epstein).

Hello @fvelmntnja12 ,

Thanks for reaching out.

Just to confirm, you’re using our Free version, aren’t you?

Once a file is protected using our Free version, its File Access Permission is set to “no one” by default. You can change this with our Prevent Direct Access (PDA) Gold

To achieve what you want:
1. Prevent direct URL access to your images with our PDA Gold
2. Allow those images to be accessible on your webpages with our Private Magic Links

Hope it answers your questions. Please let me know if you have any other questions.

Hi @stacey6

Thank you for reaching out.

Are you referring to the logo on each protected page or the password protection of the entire site?

Please let us know.

Hi @tongoa,

Thank you for reaching out.

Yes, our Prevent Direct Access Gold does support NGINX server. Our free version, unfortunately, doesn’t though.

Please refer to this guide on how to set it up on NGINX servers: https://preventdirectaccess.com/docs/nginx-support/

You can ask Kinsta support to implement those redirect rules if it’s too technical for you.

Hope it helps and makes sense to you @tongoa.

Hey @aldebaran57,

Thank you for reaching out.

To answer your questions,

A) By default, no one is able to access your protected files on our Free version. You will be able to change it to admins, logged-in users and custom user roles on our Gold version.

B) Once you protect a file, its file URL is actually changed and updated automatically with “_pda” on its URL. So it’s not the same old link.

C) The actual reason why you cannot access the embedded protected files is that their File Access Permission (FAP) – who can access those protected files, is set to “No one” as mentioned on point A).

You can still insert your protected files into your content using “Add Media” as usual. Just that you will need to set a different FAP than “No one”. That feature is available on our Gold version.

Please refer to this article on the differences between the original links, protected links, and private download links:

https://preventdirectaccess.com/docs/original-vs-private-download-links/

Hope it helps and makes sense to you, @aldebaran57

Please feel free to ask if you have any other questions.

[ Signature deleted ]

• This reply was modified 6 years, 10 months ago by Jan Dembowski.

Hello @ps1,

First of all, we apologize if our plugin didn’t work as per your expectation.

Our Free version does provide an exact look and feel of our Prevent Direct Access Gold in action.

Feature-wise, even though there are, in fact, some limitation and restrictions, our Free version does provide key file protection features.

Please refer to the feature comparison between our Free & Gold version here https://preventdirectaccess.com/features/#comparison

Anyway, can you please follow up this thread or drop us an email to hello(at)preventdirectaccess.com with the following information so that we can help you further?

1. What technical issues are you facing with our Free version? What features don’t work?
2. Which hosting server are you using?
3. Which features do you want us to provide on the Free version?

Please let us know. We’re always listening to our users and customers’ feedback.

I’m convinced if you are to give our team an opportunity to help, we won’t let you down. In fact, we will gain back your trust.

Thousands of customers worldwide are happy with our plugin. I believe you will be too as long as you’re giving us a chance.

[ Signature deleted ]

• This reply was modified 6 years, 10 months ago by Jan Dembowski.

Hey @bgfrancey,

Thank you for reaching out.

Yes, absolutely. You can selectively protect those file uploads on that page (or any other pages) from being accessed by non-logged-in users.

This tutorial will give you an idea on how to do it with our Prevent Direct Access Gold. https://preventdirectaccess.com/docs/getting-started-with-prevent-direct-access-gold/

Hope it helps.

We’ve already replied and provided you with our APIs through emails.
We put it here again for other folks who have the same question: https://preventdirectaccess.com/api/classes/PDA_Private_Link_Services.html