WP Folio Team
Forum Replies Created
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Hi qs21,
Thank you for reaching out to us. Sorry about late response.
You can protect the entire folder, i.e. all files on that folder, with PDA Access Restriction extension.
Thanks again for reaching out to our support and let us know if you have any more questions. For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!Hi @jvalks,
Thank you for letting us know. We apologize for the inconvenience caused.
If you need anything else, please feel free to send us an email at support(at)wpfolio.com
Hello @jvalks,
Thank you for reaching out to us. We apologize for the delayed response.
The warnings don’t seem to come from our plugins but Divi instead.
Can you please provide the following so we can assist you further:- Does the issue happen before activating our plugin?
- Does the issue happen when changing PHP version to 7.x?
You can also reach out to us at support(at)wpfolio.com
Hi @geomms88,
We apologize for the delayed response.
Our Protect Videos support protecting videos that are self-hosted or hosted on Amazon S3 only.
It’s outside of our control if users host your videos on a 3rd-party hosting like Jetpack VideoPress.
You can provide a sample video URL and your use case so that we can help if possible.You can reach us at support(at)wpfolio.com for faster support.
Forum: Plugins
In reply to: [Prevent Direct Access - Protect WordPress Files] Large Video FailsHello @madmoneymike5 ,
Thank you for reaching our support! We’d be glad to help you with your concerns in any way we can!
Can you please share a sample URL of one of the videos? or determine the size and length of a video so we will be able to reproduce an error on our end to assist you accordingly.
We would appreciate if you also want to drop us an email at support(at)wpfolio.com so that our team can provide support promptly and your privacy concerns will be maintained, @madmoneymike5 .
Hi @7grafix,
Thank you for reaching out to us. We apologize for the delayed response.
Currently, it is only possible to upload files with Wasabi and not possible to customize it.
We will add your request to our list of Feature Requests so our team can work on it.
You can email us at support(at)wpfolio.com for further assistance.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Recommend a new FeatureHi @geomms88,
Thank you for reaching out to us.
You can use Quick Access Links to achieve that. Quick access links (QALs) allows users to access the protected content directly without having to enter a password. By default, a quick access link is associated with a password and generated by our PPWP plugin automatically. It is usually combined by the page URL and a random string.
Please check How to Customize Quick Access Links
You can also reach us at hello(at)preventdirectaccess.com
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Password protect specific languageHi @rosso711,
Thank you for reaching out to us.
You can achieve this when you protect a page in the main language, the corresponding sub-language pages will be protected automatically with the same passwords.
Please have a look here How to Password Protect Multilingual Content with WPML
I hope that’s what you are looking for. You can also reach us at hello(at)preventdirectaccess.com
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] master password not working on pagesHi Fredrik,
Thank you for reaching out to us.
With the Lite(Free) version, Master Password can be used for the Post only. To use Master Password on Pages and Custom Post Types, you will need the PPWP Pro version.
As you are using the free version, you will have to add the password for each page.References: https://passwordprotectwp.com/docs/master-passwords-unlock-all-protected-content/
Thanks again for reaching out to our support and let us know if you have any more questions. For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!Forum: Plugins
In reply to: [PPWP - Password Protect Pages] password protected not workingHi @sheling83,
Thank you for reaching out to us.
We would recommend to clear out your browser’s cache and cookies and then check again.
If that does not fix the issue, please send us a screen recording at hello(at)preventdirectaccess.com so we can investigate further.
Hi @jbuiza05,
Thank you for reaching our support.
Would you please provide us with a screenshot of the error?
Also, please try the Basic Troubleshooting, in the meantime.
You can email us at hello(at)preventdirectaccess.com with the screenshots.
Looking forward to your response.
Forum: Plugins
In reply to: [Prevent Direct Access - Protect WordPress Files] Custom role settingsHi @iamdan,
Thank you for contacting our support.
You can grant access to your protected WordPress files by user roles with our Prevent Direct Access (PDA) Gold. But, with the PDA Membership Integration extension, you can set the permission to your custom membership types.
You can take a look at How to Encrypt WordPress Media Files
If you need further assistance or have any questions, please let us know. You can also ping us via email at hello(at)preventdirectaccess.com
Hi @geomms88,
Thank you for contacting our support.
PDA Gold helps protect your WordPress files from unauthorized users. So when someone attempts to access your protected files without permission, they will be redirected to a 404 not found page.
You can click on the Settings and then enable this option
You can protect the unwanted downloads if you enable the right-click option to download in the “Other Security Options”.
You can also have a look at this document for more information How to Encrypt WordPress Media Files
Hi @madmoneymike5,
Thank you for reaching out to us.
At first glance, it could be something to do with your server configurations. We can’t reproduce the issue on our end…
To assist you better, could you please provide us with the following information on the support email? As this could be your private data.
- An actual file URL.
- Some screenshots/screencasts showing the issue on your end.
You might want to send these details to our support email – hello(at)preventdirectaccess.com so that our team can support you faster.
Forum: Reviews
In reply to: [PPWP - Password Protect Pages] Great pluginHello @davecampbell ,
We are glad that you liked the plugin and that it is working as intended for you! We are always here to serve you!