WP Folio Team

Hi glynbalsdon,

We have installed Rank Math SEO plugin to 1.0.114 and PPWP on our staging site but didn’t meet the fatal error.

Could you provide us in more details please.

• A screenshot\screencast when you meet the issue please?
• When does the error appear? E.g: when activate our plugin, when protect the post…

For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!

Hello @tenserd

Thank you for reaching our support.

Customizing the error message is not included in the Lite version of PPWP. You can check below, which features can be customized using the Lite version.

https://passwordprotectwp.com/features/lite-vs-pro-version/#sitewide-customizer

Please feel free to reach back here or email us at support(at)wpfolio.com if you need further assistance.

Hello @jlongbrake,

We apologize for the delayed response.

Your suggestions are welcome and appreciated. They have been passed along to the dev team. We value your suggestions but cannot promise that they will implemented.

Please feel free to contact us here or reach by email at support(at)wpfolio.com

Hi Jscooper,

Thank you for reaching out to us.

The rewrite rule you are using is for the PDA Gold which can make it won’t work.

Could you try to use this Rewrite Rules and follow the steps below and check if it works please?

1.Copy the rewrite rules shown on Prevent Direct Access settings page

2. Find your website’s Nginx config file which is often located at /etc/nginx/site-available or /etc/nginx/conf/site-available (if you’re using Arch Linux)
3. Paste the copied rules in the server block

server {
	location / {
		...
	}
	#Put our rewrite rules here, i.e.
rewrite wp-content/uploads/_pda(\/[A-Za-z0-9_@.\/&+-]+)+\.([A-Za-z0-9_@.\/&+-]+)$ "/index.php?pda_v3_pf=$1&is_direct_access=true&file_type=$2" last;
rewrite private/([a-zA-Z0-9-_.]+)$ "/index.php?pda_v3_pf=$1" last;
}

4. Restart your Nginx server.

References: https://preventdirectaccess.com/docs/prevent-direct-access-lite/#nginx

You might also want to drop us an email at support(at)wpfolio.com so that our team can support you faster, 

• This reply was modified 3 years ago by WP Folio Team.

Hi Nathantracy,

Thank you for reaching out to us.

There could be a conflict with your current theme (OceanWP-Theme).

Could you try to use some other default theme and check if it works please?

You might also want to drop us an email at support(at)wpfolio.com so that our team can support you faster, 

Hi Johann,

Yes, it possible with our plugin.

To show the featured images of your protected posts, simply add the code snippet given below to your (child) theme’s functions.php file.

add_filter('twentynineteen_can_show_post_thumbnail', function() {
     return ! is_attachment() && has_post_thumbnail();
});

References: https://passwordprotectwp.com/docs/display-featured-image-password-protected-excerpt/

For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!

Hello @tammyg,

Thank you for reaching our support!

Could you please let us know what specific font element are you trying to change (e.g. body text, header text, navigation text)? Also, what color are you trying to change the font to?

Sometimes the cache (where your browser or app stores images and other data) can be corrupted or outdated. We recommend clearing or deleting it.

Also make sure you are saving the changes and publishing them.

You can reach us at support(at)wpfolio.com

Hi Cita,

Thank you for reaching out to us.

To access to the post on category without password, it need to be removed from the category.
If you can’t remove the post from the category and want to allow access to it without a password.

You can consider use Bypass Password Protection with Quick Access Links
1. Go to Post; find the post you need to access without password and click to Manage Password
2. Copy the QALs as picture below (Quick Access Link)

3. Using the QALs, you can access to the post protected by category without password.

Let us know if you have any more questions. For faster and more customized response from our team, please feel free to drop us an email at support@wpfolio.com!