WP Folio Team
Forum Replies Created
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Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Love the idea, troubles with implementationHi emilysparkle,
Thank you for reaching out to us.
Yes, we need to see the problem to investigate it. Please let us know when you’re done recreating on the test server.
The page you provide is protected. Can you provide the password for us to check please?
For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Does PPWP works with Bricks builderHello @shinedesign,
We request you to provide your site credentials so our dev team can look into this and provide you a workaround.
Please reach out to us by email at support(at)wpfolio.com
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Sitewide Elementor Page?Hi word290,
At the moment, our plugin only support edit the login screen by using:
We haven’t supported edit the login screen using Elementor yet.
For faster support, you can contact us at support(at)wpfolio.com
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Sitewide Elementor Page?Hello @word290,
Thank you for contacting our support!
You can customize your sitewide login form via WordPress Customizer.
To do that, simply navigate to Appearance > Customize > PPWP Sitewide Login Form under your admin dashboard.
The Password Protection (PPWP) element is used to protect content sections, not the entire site.
For faster support, you can contact us at support(at)wpfolio.com
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Does PPWP works with Bricks builderThis is a list of Page Builders we are compatible with.
- Elementor
- Beaver Builder
- Divi
- Page Builder by SiteOrigin
- WPBakery Page Builder
- Slider Revolution
- Thrive Architect
For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Does PPWP works with Bricks builderHi Shinedesign,
Thank you for reaching out to us.
At the moment, our plugin haven’t compatible with Bricks Page Builder yet.
We’ve made notes to our dev team to improve the plugin to be compatible with Brick in the future.
For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Cookie Check FailedHi raufseeser,
Thanks for reaching out to us.
Yes, it look like a caching issue.
To assist you better, may we know:
- The password of your sample protected page
- The hosting provider you’re using
- Some screenshots regarding the error message, if any
You might want to send these details to our support email – support(at)wpfolio.com so that our team can support you faster & better.
Looking forward to hearing from you.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Can I delete the freelance developer account?Hi rawan2021,
Thank you for reaching out to us.
First, “As a rule of thumb, you need to manually delete these users to reduce inactive accounts and limit security risks in the future.”
- This article talk about a freelance developer should have temporary access to your site to do the tasks. It will be security risks if they have the access to your site when they no longer work with you, right?
- Which mean, you will need to delete a freelance developer account once finishing tasks or stopping working with your company to reduce inactive accounts and limit security risks in the future.
Second, “Once you delete a user, all their work or content will be removed too. So you should remember to attribute their content to another user.”
- When you delete your developer account for the security of your site, the content they’ve done will be deleted.
- That’s why you should remember to attribute their content to another account\user before delete it so that all their work or content won’t be removed.
For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!
Forum: Plugins
In reply to: [Prevent Direct Access - Protect WordPress Files] Does not workHi smakarate,
Thank you for reaching out to us.
It could be your files cached on somewhere.
To assist you better, could you provide some information please?
- A sample URL for us to take a look.
- As you are using Siteground hosting, could you help to disable NGINX Direct Delivery caching and check if it works?
For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!
You’re always welcome!
Should you need any further support. Please feel free to contact us.
Hi tragichappy,
Thank you for reaching out to us.
We’re not sure about your question. Could you explain it in more details please?
Yes, our plugin can connect to MailChimp by PPWP Pro Plugin and Mailchimp Integration extension.
For faster and more customized response from our team, please feel free to drop us an email at
support(at)wpfolio.com!Hello @kindred,
Thank you for reaching our support!
We had looped our dev team in for your issue. They setup the same environment and checked but were unable to reproduce the issue. Then they figured out the error and modified some code in the plugin.
We will provide you with a modified version. Once we find the issue, we will release a new version.
Please reach out to us at support(at)wpfolio.com so we can send you the modified version.
Hello @glynbalsdon,
Thank you for letting us know. Please feel free to reach back if you need further assistance-always happy to help!
Have a great rest of your week!
Hi glyn,
Thank you for the information.
We’re very glad to hear everything is working well now.
Should you have any further support, please feel free to contact us.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Elementor widget missing?Hello @jphansenmobilrepair,
Thank you for contacting our support!
There could be a conflict somewhere, please try clearing out the cache and cookies from your browser. Sometimes the cache (where your browser or app stores images and other data) can be corrupted or outdated. We recommend clearing or deleting it.
We also recommend trying the steps in the Basic Troubleshooting guide and let us know if that does not help resolve the issue.
You can reach back to us here or email us at support(at)wpfolio.com