WP Folio Team

Hi @cognisant_2000,

Thank you for reaching out to us.

We put the answers below:

>>>Single Login and New pages

• To achieve these above things, you can:
  1. Navigate to Password Protect WordPress >> General tab from your admin dashboard and enable “Password Protect Child Pages” option.
  2. Go back to Pages and protect a parent page. All its sub-pages will be protected automatically.
  – Once entering the right password for the protected page, users will be able to access other protected child and parent pages without having to enter the password again.
  References: https://passwordprotectwp.com/docs/password-protect-sub-pages-and-categories/#sub-pages

>>>Logged-in users 

• Have you set up the Whitelisted Roles on PPWP Setting to logged-in user yet?
• When you set up Whitelisted Role to logged-in user. It will allow logged-in user roles to access your private content without entering passwords.
• References: https://passwordprotectwp.com/docs/settings/#whitelisted-roles

Note: You will need our PPWP Pro plugin to use these features.

For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!

• This reply was modified 2 years, 7 months ago by WP Folio Team.

Hi @hokua ,

Thank you for reaching out to us.

To assist you better, could you provide us some information please?

1. A sample URL for us to take a look.
2. To clarify, everyone can access the private download link. Its feature is to prevent access using Download limits or Downloads expiry.

References: https://preventdirectaccess.com/docs/original-vs-private-download-links/

Hello @davecarpenter,

Thank you for reaching out to us!

Currently, we do not have such a feature that would block a user if the password is entered incorrectly a number of times. But, you can definitely limit password usage.

Feel free to contact us by email at support(at)wpfolio.com if you need further assistance.

Hello @fabioweb,

Thank you for reaching our support!

Could you please provide sample data to enter into the Contact Form? Also, please provide a sample URL to the password-protected content.

If you can also provide the screenshot in English, that would be great. Meanwhile, you can take a look at this Basic Troubleshooting guide.

It would be better if you drop us an email at support(at)wpfolio.com with the information.

Hi @avviano ,

Thank you for bringing this to our attention, and we sincerely apologize for the disappointing experience you had with the plugin promoted by Elegant Themes. We take your feedback seriously and want to make sure we can help resolve any issues you encountered.

To assist you better, could you provide us some information in more details please?

1. A sample protected URL for us to take a look.
2. Are you using any Page Builder (Divi)? If yes, you can consider using the shortcode to avoid breaking the page structure created by the page builder.

Our plugin is compatible with Divi and another page builder, you can check the compatible here.

And yes, some customers have styling issues but it fixed after they contacted us.

I’m convinced if you allow us to help, everything will be sorted out very soon.

For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!

Hi @schmicho ,

Thank you for sharing your feedback with us.

We appreciate your input and understand your frustration regarding the limitations of the free version compared to the features showcased in the introduction video on the Plugin page.

We’re constantly working to improve our product, and your feedback helps us prioritize which features to consider for future updates.

While some features are exclusive to the paid version, we strive to strike a balance between offering valuable free features and providing additional functionality for our paid users.

Please stay tuned for any upcoming updates and enhancements, and feel free to reach out if you have any more suggestions or questions.

Hi @roseau ,

Thank you for reaching out to us.

Don’t worry, we’re here to help you.

To assist you better, can you provide a sample URL or the image about the headline that do you need to customize please?

In the meantime, could you help go to WP Customizing ▸ PPWP Sitewide Login Form -> Logo, then customize headline here?

Let us know if it works.

For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!