WP Folio Team
Forum Replies Created
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Hi @agustinbitbug ,
It doesn’t mean that after adding an image to a folder you have to be saved,
You just need to be save when you change access permission rules by adding them into wp-config.php file.
Let us know if it works
Hi @agustinbitbug ,
Yes, it’s possible to create different folders to store files on Media and apply the role conditions to the folder.
You just need define your new access permission rules by adding them into wp-config.php file.
define('PDA_FOLDER_PROTECTION', [ [ 'folder' => 'folder-A', 'permission' => array('administrator', 'editor'), ], [ 'folder' => 'folder-B/01', 'permission' => 'logged_in_users' ], ] );References: https://preventdirectaccess.com/docs/set-file-access-permissions-wordpress-folders/#roles
Let us know if it works.
Hi @agustinbitbug ,
Thank you for reaching out to us.
If I understand correctly, you can use the feature Restrict WordPress Files Access by IP Addresses of our plugin to meet your requirement.
To use this feature, you will need our PDA Gold plugin and PDA Access Restriction extension
By whitelisting their IP addresses, you can grant them permission to access your protected files without any login requirement.
You can also set up restrict all your files or restrict individually file on your Media Library.
For faster assistance from our team, please email us at support(at)wpfolio.com
Hello @eventermom ,
Thank you for getting back to us. Yes, that is correct, the lite version only protects individual files.
To protect a folder, you will need our PDA Gold plugin and Access Restriction add-on.
Feel free to reach out to us by email at support(at)wpfolio.com for further assistance.
Hello @eventermom,
Thank you for contacting our support!
Could you please provide a sample URL so I can check? Also, please try clearing out the cache from your browser and then try again.
You can also check out Basic Troubleshooting guide.
We do provide you with the folder protection feature to protect whole directories at once without changing file URLs.
Only authorized users, e.g. logged-in users, can access your protected images.
For faster assistance from our team, please email us at support(at)wpfolio.com
Forum: Reviews
In reply to: [PPWP - Password Protect Pages] Doesn’t WorkThank you again for the details feedback and suggestion.
It will help us a lot to improve our plugin. I have taken a note for our dev team to check it.
Should you need any further support, please feel free to contact us.
Forum: Reviews
In reply to: [PPWP - Password Protect Pages] Doesn’t WorkHi @brandonfire brandonfire,
Thank you for reaching out to us and your feedback. We’re really sorry about the inconvenience.
If you meet the issue requires password to be entered twice. It’s likely that you’re using an unsupported caching method and/or plugin or could be have something wrong with the cookie.
To assist you better, could you provide us some information please?
1. Which hosting server\cache server that you’re using please?
2. A sample protected URL page and the password for us to take a look.
>>>Can’t change password, even after manually editing in DB it gives password error.
Can you provide us a screenshot\screencast when you change the password please?
Does it show any error when you change the password?
I’m convinced if you allow us to help, everything will be sorted out very soon.
Please reach out to us by email at support(at)wpfolio.com for more convenient and personalized responses.
Forum: Plugins
In reply to: [Prevent Direct Access - Protect WordPress Files] 404 on all pagesHello @nobilito,
Thank you for letting us know. Feel free to reach back if you need further assistance.
You can always email us at support(at)wpfolio.com
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Widgets shown on protected pageHello @alwaysenthusiast,
Thank you for reaching out to us! We apologize for not getting back to you sooner.
The plugin feature is not available for the widget.
You can do this using some theme customization, but it depends on the theme and how and which widget you are using.
Can you please share your theme name and page URL where you want to protect the widget?
You can use add condition in the theme template or sidebar like thisif (!postpasswordrequired()) {dynamic_sidebar( 'sidebar-1' );}else{echo 'protected';}Please reach out to us by email at support(at)wpfolio.com for more convenient and personalized responses.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Password Twice ProblemHello @bypangea,
Could you please make sure that the plugin is updated to the latest version, along with the PHP version? It could possibly be causing issues. You can also check this article on Basic Troubleshooting.
If nothing helps, please provide us temporary admin access to your site so our team can check directly. Please reach out to us by email at support(at)wpfolio.com
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Password Twice ProblemHi @bypangea ,
Could you help to disable Unlock Password Protected Content without Page Refresh option and check if it works please?
Awaiting your reply.
Hi @essencetgrautoserv ,
Thank you for reaching out to us.
To assist you better, could you please share some information please?
- Does the menu icon appear if you deactivate Password Protect WordPress Lite?
- Which themes are you using?
- Does the menu icon you mentioned is this one? (Picture below)
For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!
Hello @lenchezzz,
Thank you for contacting us!
Please reach out to us by email at support(at)wpfolio.com so we can guide you better. You can provide us temporary admin credentials so our team can look into it.
Thank you!
Forum: Plugins
In reply to: [Prevent Direct Access - Protect WordPress Files] 404 on all pagesHello @nobilito,
Thank you for reaching our support!
The 404 error page will be shown to the unauthorized users. If you allowed only authors and administrators, then only those roles will be able to see that page.
By default, WordPress allows users who can access Media Library to see all files there.
This option allows you to restrict users to only see their own uploads under the Media Library only.
It comes in handy if you allow multiple users to access the Media Library from the admin dashboard.
So just to clarify in advance, “Restrict Media Library Access” just adds another security layer to our file protection.
It doesn’t affect our main file protection function. It isn’t that only when enabling that option will our file protection work properly either.
Please email us at support(at)wpfolio.com for faster and more efficient support.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Password Twice ProblemHi @bypangea ,
Can you provide us a password and sample protected URL to take a look please?
Our customer sometime meet this issue and can fix it after disable\clear the cache.
Which hosting server you are using? It could be have cache on the hosting server.
Awaiting your reply.