WP Folio Team
Forum Replies Created
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Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Password doesn’t unlock all pagesHello @pinecoast,
Thank you for reaching our support!
You may be setting Master passwords to unlock partial content protection only.
To unlock all protected content on your site, Master passwords should be configured as follows:
- Protection Types: Individual, Partial Content
- Post Types: Pages, Projects, Section Protection
Also, please ensure that you set the cookie expiration time to at least 5 minutes, otherwise, your users will be logged out if you have set it very low e.g. 7 seconds.
Please let us know if that does not help.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Cookie check failedHi @schaefer,
Thank you for reaching out to us.
It look like a caching issue. Have you cleared cache on hosting server and your browser yet?
To assist you better, may we know:
- The password of your sample protected page for us to check.
- The hosting provider and cache service you’re using
- Some screenshots regarding the error message, if any
Awaiting your reply.
Hi @psycox,
If so, our PPWP Pro plugin can meet your requirement
- Password checking time is improved, and you won’t encounter the issue ‘PPWP Lite: Our server cannot understand the data request!’ when you have a thousand passwords (4000 passwords).
- The password already requires a unique password; you can’t create a duplicate password. You can put the unique code as the password.
Awaiting your reply.
Hello @psycox,
Thank you for getting back to us!
We don’t provide trial versions, we’re always more than happy to answer any questions or concerns you might have before purchasing as per what we’re doing.
Could you please share with us what you want to achieve with our plugins, e.g. your use case, in more detail?
Thank you!
Hello @psycox,
Thank you for contacting our support!
Our plugins allow you to generate as many passwords as you’d like to. We have a few users who generate up to 200K passwords, and everything works well without any issues.
Though we don’t have any limits on the number of generated passwords, there might be some restrictions from your server.
If you have many passwords, we’d recommend you to get our PPWP Pro version for better performance anyway.
As per our PPWP Lite’s logic, all passwords are saved in the same column in the database. Accordingly, our plugin will make requests to your database for each entered password.
So to handle password checking for 4000 passwords, you’ll need a really good server.Due to a database structure and management from the beginning, our Pro version will perform much better than the Lite/Free version as documented here.
https://passwordprotectwp.com/features/lite-vs-pro-version/#check-pwdIn our Pro version, the passwords are stored and managed separately both in the UI and database, resulting in a better performance overall.
Let us know if you need further assistance.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Redirect a Single Password Protected PageHi @torybarber,
Thank you for reaching out to us.
Unfortunatelly, at the moment, our plugin haven’t intergrated with Google Analytics yet.
However, you can use our Password Statistics extension to track who has accessed your content with those passwords and whether there is any password abuse.
Requirement: PPWP Pro plugin.
Let us know if it works.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Setting Passwords for Child pagesHello @dansart,
Thank you for contacting our support!
Once you enable “Password protect child pages”, the parent page needs to be protected in order for this feature to work. The main function of this feature is to grant access to the child pages/sub-pages once the right password is entered into the parent page.
Let us know if that helps answer your question or if you need further assistance.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] PPWP Lite Not Compatible IssueHi @gulfgolfer,
Thank you for reaching out to us.
Sorry for the inconvenience. Don’t worry, we’re here to help you.
At the moment, our PPWP Lite plugin is compatible with WordPress version 6.4.1. It could be conflict somewhere.
Could you help to temporary disable all other plugins and activate PPWP Lite if it works please?
If not, could you add these code to wp-config.php to enable WP_DEBUG and take a screenshot of debug.log (in the content directory ;usually wp-content/debug.log) for us to take a look please?
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 ); // Use dev versions of core JS and CSS files (only needed if you are modifying these core files) define( 'SCRIPT_DEBUG', true );Awaiting your reply.
- This reply was modified 2 years, 6 months ago by WP Folio Team.
- This reply was modified 2 years, 6 months ago by WP Folio Team.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] PPWP Lite Not Compatible IssueHi @moderator and @jdembowski,
Thank you for the clarification and reminder.
We understand that and won’t repeat that again.
Sorry again for this.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] PPWP Lite Not Compatible IssueHi @jdembowski, sorry about this. We have new support staff that did not know about this policy. We’ll make sure that we never again ask for user credentials on this support forum.
I just wanted clarification on one more thing: If a non-paying, free WordPress plugin user opens a ticket directly on our website or sends us an email via our website, is it then OK to ask for credentials? Or is that also not allowed?
Just wanted to understand so we can inform our support staff of the policy.
Would really appreciate if you lifted the flag from our account.
Thank you!
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Translation errorHello @webvd,
Thank you for letting us know. At the moment, we haven’t supported translation for forms created by the Smart Restriction extension yet.
So, you will need to use that solution but we can check with our dev team if there’s another workaround. You may drop us an email at support(at)wpfolio.com
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Translation errorHello @webvd,
Thank you for your response. We noticed that you reached out earlier this year for the same issue. Have you already followed the steps that were provided to you?
If not, you can try this.
Step 1: Navigate to Plugins > Plugin File Editor > PPWP Smart Restriction under your admin dashboard.
Here, go to includes > views > manage-files and open view-login-form.php file.
Step 2: Adjust password form labels.
You can adjust the “Password:” “Please enter the correct password!” with your preferred language
Step 3: Press “Update File” once you’re done.
Let us know if it works for you.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Translation errorHello @webvd,
Thank you for contacting our support!
If you can’t find a string or translation strings does not show as expected, please re-upload and sync the source file as steps below:
Step 1: Download our password-protect-page.pot file and replace the existing one under /wp-content/plugins/password-protect-page/languages folder. Alternatively, update our plugin to the latest version to get the latest
.potfile.Step 2: Go to the translation editor page and click on “Sync” button to update the source file.
Let us know if that does not help. Please drop us an email at support(at)wpfolio.com for faster and more customized responses from our team.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Deprecated errorHello @janahooo,
Thank you for reaching our support!
To assist you better, can you please help:
- Confirm which version of our plugins are you using.
- Provide us with a screenshot/screencast showing the error and how to reproduce it?
- Are you enabling your website debug log?
Once we have more information, we will be able to help you troubleshoot the issue very quickly.
Please drop us an email at support(at)wpfolio.com for faster and more customized responses.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Several issuesHi @jeffscroggs,
Thank you for reaching out to us.
Don’t worry, we’re here to help you.
>>>enable the page to not request the password if it has been less than 10 days as well as allow our site Admins to bypass it.
- To achive them, you can use the cookie expiration time and Whitelisted Roles on PPWP setting.
- Are you using these settings and it’s not working?
To assist you better, could you provide us some information please?
- A screenshot of your PPWP setting.
- A sample password to your page for us take a look.
For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!