Barsha Paudel

Hi @strandit,

Thanks so much for taking the time to leave us a review! 

We’re excited to know that you’re enjoying Envira Gallery and that it is a good fit for your site.

We hope you continue to have a 5-star experience 🙂

Hi @minki-pool,

Thanks for reaching out!

In order to better assist you, could you please share the screenshot of the issue, mentioning the area of the issue! This will allow us to check it in more detail and provide you with an appropriate solution.

Thanks!

Hi @peter-gray,

Thanks so much for taking the time to leave us a review! 

We’re excited to know that you’re enjoying Envira Gallery and that it is a good fit for your site.

We hope you continue to have a 5-star experience 🙂

Hi @psy1ocke12,

Thanks for reaching out!

Upon checking, the image uploaded on Envira Gallery looks fine from my end. For your confirmation, please refer to the screenshot here.

If the issue still persists on your end, kindly share the screenshot pointing the area of issue and I will get back accordingly.

Thanks!

Hi @wahrens,

Thanks so much for taking the time to leave us a review! I’m happy to hear you’re enjoying our plugin.

When you have a moment, could you let me know what we could do to earn that 5th star from you? I’d love to share your feedback with our team and possibly offer some suggestions to meet your needs.

Thanks!

• This reply was modified 1 year, 8 months ago by Barsha Paudel.

Hi @namor38,

Thanks for reaching out!

Upon checking on mobile devices, the images added on the homepage looks fine and doesn’t have any device responsive issue. In case this helps, please refer to the screenshot here.

If the issue still persists, please try clearing the mobile browser cache and check if it helps you or not!

Thanks.

Hi @audiomonk,

Thanks for reaching out!

1. Import Status Notice – Well, checking on my setup, the notice displays fine on the dashboard while importing images from the folder. It shows that images are being imported from the folder to the gallery. In case this helps, please refer to the screenshot here.

Could you please confirm if you use the latest version of the NextGEN Gallery on your site!

2. Thumbnail Title – Normally when you display an album, the gallery title is displayed below each gallery as shown here. For this you can simply choose the album to be displayed as Compact Album layout that displays that gallery title added under that particular album.

I hope this helps! Let me know of any other confusion or issues and I will get back to you.

Thanks!

Hi @styzer,

Thanks for reaching out!

To display different galleries for desktop and mobile, you’ll need to create two separate galleries, i.e., one for mobile and another for desktop. On the desktop gallery, add the image you want to display on the desktop, and on the mobile gallery, add the image you want to display for mobile only.

Once gallery has been created, please use the following CSS Code inside WordPress Dashboard > Appearance > Customize > Additional CSS.

 #envira-gallery-wrap-62{
        display:none;
    }

@media screen and (max-width: 782px) {
    #envira-gallery-wrap-65{
        display:none;
    }
    
    #envira-gallery-wrap-62{
        display:block;
    }
}

Note – The gallery class differs from each other. The above class is taken from my setup, so it won’t be working on your end. You’ll need to check your gallery and update it. The class #envira-gallery-wrap-62 is for the mobile gallery, and #envira-gallery-wrap-65 is for the desktop gallery. <span style=”box-sizing: border-box; margin: 0px; padding: 0px;”>To get the gallery class, right-click on the gallery on the front end and click on ins</span>pect, which displays the class as shown in the screenshot here.

I hope this helps! Could you please let me know if you have any questions?

Thanks! 🙂