Jeff Alvarez
Forum Replies Created
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Hi @davidecho ,
Please use the rule and not a filter: https://ibb.co/v64jKXNC
The filter option is used to exclude/include items from the feed.
Hi @joeyg101
So it randomly having issues with the feed generating few? Did you update any plugins or make any changes to the product?
I suggest trying to create a new feed or try changing the delimiter setting on the CSV feed. as for escaping or stripping html descriptions, I believe we introduced some html elements as it was recommended by Google for example, line breaks, lists, or italics
https://support.google.com/merchants/answer/7052112?hl=en
You could also try using rules and filters to find and replace some of the text
Hi @weberinfosp ,
You could try downgrading the plugin to the previous working state: https://wordpress.org/plugins/woo-product-feed-pro/advanced/ scroll down and download the version it was previously working.
Also, please note that it’s currently not possible for the rules to use values of another field. So something like :
If Field A is empty then Field A Data is Field B Data. You can only only set the values manually.
Hi @pamkycrea41 ,
If it’s been approved by Google then its likely taking awhile before it actually shows up on the search result.
In most cases if the product/feed is approved then you don’t have any issues plugin wise. It’s best to reach out to the Google Support team regarding this question
In most cases it’ll take a couple days before it actually starts showing on the search results.
Hi @davidecho ,
It might be due to caching, try disabling your caching plugins and server-side if any. Once that’s done refresh the feeds and view the XML via incognito, verify if the data now match.
If not try using rules and filters to check if the quantity is more than 0 or less than one. If it’s true set the available to out of stock
Hi @sooskriszta ,
That’s odd so creating a feed and it doesn’t create and there’s also no critical errors or failed actions. Can you please run a basic debug to confirm that the issue isn’t due to a plugin or theme conflict?
Also, it may be due to your server that’s stopping the feed from being generated. Please reach out to your hosting provider and ask if they stop certain action schedulers from happening properly?
And ask to disable any caching or minification via server or plugin side, also our official supported PHP is version 8.1, try downgrading to this version if it helps.
Hi @weberinfosp ,
I just tested and it seems to be working as intended, try running the clear product attribute cache in Product Feed > Settings and then remap the settings or create a new feed.
Hi @sooskriszta ,
It could be a bad update. Can you please cancel the update and try again? If not, try duplicating the feed or create a new feed and see if that helps.
Also go to Woocommerce > Status > Logs and check for any critical errors, do also check in Woocommerce > Status > Failed Actions and check if there are any failed feed refreshes
Hi @anteroriihimaki ,
Please provide more information on what you mean by label 0. Do you mean the custom_label mappable fields?
I’ve just tested it and it seems to be working fine:
Hi @weberinfosp ,
Where did you set the EAN or GTIN attribute? Via custom field or the new Woocommerce field?
The woocommerce field is in the inventory tab: https://ibb.co/398LSQSr
Please send in a screenshot on where these values are set so I can get a better idea. Because the Woocommerce GTIN field is only available on our Elite plugin, this was never supported by Product Feed Pro/FreeHi @alexandresidev ,
Can you please open your database and open the wp_options table check if you have a value called cron_projects if yes, remove it and see if that fixes things.
Also, ensure you have a backup in case something happens.
Hi @weberinfosp ,
Looking at the images, did you apply any modifications to our plugins? Try re-installing a fresh .zip copy and see if that fixes things.
Also, based on the your rule you are checking if an attribute is empty and you set the value as empty? Try adding a value and see if that works.
Hi @stefansecurity ,
It’s likely that Google/GMC is automatically translating some text to meet the local market or country’s wording or localization.
You can try using a VPN and going to an English country and see if it shows the appropriate text but in most cases it’ll show the localized text
Hi @popos93 ,
We currently do not have that option but we do have something similar: https://adtribes.io/knowledge-base/create-feed-performing-products/?utm_source=pfp&utm_medium=googleanalytics-settings&utm_campaign=total+product+orders+lookback
Also, there is the filter to check how many products quantity have been sold: https://ibb.co/2YjNqzMH .
Hi @tsmsam ,
Copy your debug log data and paste it in a text file and share the file in G drive or dropbox. Also, as u are running custom fields run this: https://ibb.co/nMvkvvCL the clear custom attributes in Product Feed > Settings
Also, please note that we do not have any official support with custom fields so some feature may not work as intended.