Sumo

Hey there!

If you write in through our help portal (https://help.sumome.com/) we’ll be able to take a look and let you know what the issue is. 🙂

To remove a highlight just hover over the highlight, while you’re logged into SumoMe and you can delete the highlight 🙂

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

Are you having issues getting SumoMe to work in that theme? Would love to help you, can you please send us a detailed ticket at our Support Center regarding your issues and what you need help with?

Support Center – https://help.sumome.com/

We have a really good FAQ that almost always addresses the syncing of emails for MailChimp.

https://help.sumome.com/customer/en/portal/articles/1815436

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

Hey there 🙂

You can accomplish that by using the Display Rules tab within Share 🙂

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

If you do not set it to hidden then yes, others who visit your website can see the tiny blue sliver that turns into the badge when you mouse over it.

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

Twitter made the decision to remove the ability to see the Twitter share count for your content. You can see more information here:

https://blog.twitter.com/2015/hard-decisions-for-a-sustainable-platform

When this change finally came through on November 20, it affected any service which relied on pulling the share count directly from Twitter, SumoMe included. This is why you are seeing 0 Twitter shares in SumoMe’s Share app. It’s unfortunate that Twitter share counts can no longer be tracked, but since Twitter removed the ability to look them up the numbers are no longer available for us to provide to you.

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

We have a 3 day max turnaround with an average same day 3-4 hour turnaround on all tickets. Happy to look this ticket up. Can you tell me the email which your account was created under or your Ticket #?