Sumo's Replies - page 9 | WordPress.org

Forum Replies Created

Viewing 15 replies - 121 through 135 (of 368 total)

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Forum: Plugins
In reply to: [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation] DISCOVER: SHARE

Plugin Author Sumo
(@sumome)

9 years, 11 months ago

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

Forum: Plugins
In reply to: [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation] Affecting feature image size after inserting sharing button

Plugin Author Sumo
(@sumome)

9 years, 11 months ago

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

Forum: Plugins
In reply to: [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation] Home screen appears blank

Plugin Author Sumo
(@sumome)

9 years, 11 months ago

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

Forum: Plugins
In reply to: [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation] rel="share" for images

Plugin Author Sumo
(@sumome)

9 years, 11 months ago

Setting rel=”share” or inversely rel=”noshare” is something you have to manually apply to your image tags.

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

Forum: Plugins
In reply to: [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation] combine share count with another plugin

Plugin Author Sumo
(@sumome)

9 years, 11 months ago

SumoMe actually reports the share numbers that is stored by the social network themselves 🙂

Here is a great article that explains how SumoMe Share works:

https://help.sumome.com/customer/en/portal/articles/2287210-share-and-open-graph

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

Forum: Plugins
In reply to: [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation] MailChimp Groups

Plugin Author Sumo
(@sumome)

9 years, 11 months ago

Greetings 🙂

SumoMe’s integration with MailChimp allows YOU to configure which group you want your campaigns or popups to write to. This is not a setting your customer chooses, but one you get to choose 🙂

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

Forum: Plugins
In reply to: [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation] Google Analyticator plugin is not finding the website in the dropdown

Plugin Author Sumo
(@sumome)

9 years, 11 months ago

Hey there 🙂

We only support SumoMe apps themselves. We have a Google Analytics app within SumoMe. We do not support Google Analyticator Plugin.

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

Forum: Plugins
In reply to: [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation] Sumo Me has disappeared from my site

Plugin Author Sumo
(@sumome)

9 years, 11 months ago

You have hidden badge enabled 🙂 You can either disable it or use one of our many methods to login again:

https://help.sumome.com/customer/en/portal/articles/1817297-hidden-badge-login-badge-

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

Forum: Plugins
In reply to: [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation] URL changed, so now share counts are zero!

Plugin Author Sumo
(@sumome)

9 years, 11 months ago

We 100% pull your #’s from the social network themselves. Its up to you to manage your URL’s that are being tracked by the social network themselves. This maintains the integrity of your share number as its using the actual data being stored by the social network.

We simply display the number the social network has recorded for your URL’s. I would recommend contacting the social network you’re using and asking them to revise how your numbers are stored. 🙂

Forum: Plugins
In reply to: [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation] Remove Blue Tab From Site

Plugin Author Sumo
(@sumome)

9 years, 11 months ago

Removing SumoMe is as easy as installing it. Simply remove the plugin (if that is what you used) or remove the manual entry that you made. Once you’ve removed it it will be gone. If you’re still seeing it then you either did not remove the script entry or you’re viewing a cached version, so restarting all your browsers or using an incognito mode window should help with that 🙂

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

Forum: Plugins
In reply to: [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation] Statement "Invalid email"

Plugin Author Sumo
(@sumome)

9 years, 11 months ago

I’m not familiar with this issue. Would love to see it so I can figure out whats happening.

Please visit our support portal. You can also submit tickets or contact us via email there! – https://help.sumome.com/

Forum: Plugins
In reply to: [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation] Freshmail Integration

Plugin Author Sumo
(@sumome)

9 years, 11 months ago

FreshMail is on our list of integrations 🙂

We integrate based on demand. We have no current plans to integrate with FreshMail but its definitely on our list.

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

Forum: Plugins
In reply to: [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation] Want to add delay in loading welcome mat.

Plugin Author Sumo
(@sumome)

9 years, 11 months ago

Welcome Mat can only be loaded once your website is loaded. There is no way, that we support, that allows you to delay the Welcome Mat from appearing.

If you would like a full page popup that appears based on a timer, i highly recommend using our List Builder an using the “Sumo” size template 🙂

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

Forum: Plugins
In reply to: [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation] Switching from Click to Tweet to SumoMe

Plugin Author Sumo
(@sumome)

9 years, 11 months ago

Hey Jewelsbytrish,

I’m not familiar with TweetThis or how your click to tweets work. SumoMe has multiple ways for sharing to twitter.

FIrst is our Share Bar. Our Share Bar relies on your Open Graph or Twitter Card Meta tags to determine what is shared. You can read about it here:

https://help.sumome.com/customer/portal/articles/2287210

We have another app called Highlighter, that allows you to go through your website and pre selecting text you want to “highlight” that visitors can simply “click” on and it will share as a tweet 🙂

Please visit our support portal if you have any other questions or need further assistance. We have excellent Guides, and FAQ’s for your use. You can also submit tickets or contact us via email there! – https://help.sumome.com/

Forum: Plugins
In reply to: [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation] Facebook Quote Plugin

Plugin Author Sumo
(@sumome)

9 years, 11 months ago

Hey 🙂

Its on our feature request list!! We integrate based on demand. We don’t have any immediate plans for it but hopefully more interest for the feature will arise and we can get it added.

Please visit our support portal if you have any assistance or have any issues! https://help.sumome.com/

Viewing 15 replies - 121 through 135 (of 368 total)

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