storepro
Forum Replies Created
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Forum: Plugins
In reply to: [Buy X Get Y Free by StorePro] No products showing upHi @zenbob1 and @danielx11
The current version of our plugin has no option to set promotional products as private. We will try to add that feature to the next version of our plugin. Thanks for your suggestion.
Thanks
Hi @cmolyn
We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.
Hi @oblakodev
This is Matt, Thanks for contacting us with your request for help. We’d be very happy to help you out. We just need to tackle the below things in order for our team of heroes to get to work:
If you have a staging site, then access to that would also be sufficient. We will also need to get temporary admin login details for your site.
You can send an email to agent@storepro.io then we will look at that issue as soon as possible.
Thanks
MattHi @oblakodev
We have investigated the issue further and we could not replicate the issue. The email notification is successfully sending to the recipients.
Please try to enable any email login plugins(eg: WP Mail Logging, Email Log ) and check the logs if the notification is sending or not.
If you are still facing the issue, We recommended deactivating the Subscriptions Renewal Reminders plugin and activate it again(*Note: No need to delete the plugin)
Thanks,
NavasHi @oblakodev
Thanks for reporting the issue!
I’m sorry to hear that you’re having issues with email delivery.
We are checking the issue right now we will send you an update as soon as possible
Thanks
SarunHi @cmolyn ,
We have investigated it further and could not replicate the issue. All the emails are going out through. Please check the screenshot:https://prnt.sc/1sa9cwo
Yes ,it using WP_mail() function.Could you recheck, Your email configuration as well?
Also, Can we know which plugin, you were using for mail logging?
Thank You!
PranavHi @cmolyn
Thanks for reporting the issue!
I’m sorry to hear that you’re having issues with email delivery.
We are checking the issue right now we will send you update as soon as possible
Thanks
Sarun- This reply was modified 4 years, 8 months ago by Jan Dembowski.
Forum: Plugins
In reply to: [Broadcast] Compatibility issues with the plugin WP Menu IconsThankyou @edward_plainview .
- This reply was modified 5 years, 1 month ago by storepro.
Forum: Plugins
In reply to: [Buy X Get Y Free by StorePro] No products showing upHi Daniel,
Sorry to hear that. Did you confirmed that you have Enabled the ‘Buy X Get Y’ globally from the settings? Refer Screenshot.After enabling the button please check on the main products list. Note that, this field will only list the simple products , with this version of Buy X Get Y Free by StorePro plugin. If you are still experiencing the issue , can you please set up an admin account with agent@storepro.io email address , so that we can have a look at your site?
Thanks.Forum: Plugins
In reply to: [Advanced AJAX Product Filters] Remove Decimal From Price SliderHi,
It worked!!Thanks for the quick reply.Regards,
MukhtharForum: Plugins
In reply to: [Buy X Get Y Free by StorePro] Conflict with Yoast SEO pluginHi Mukhthar,
we have fixed the conflict Our plugin with Yoast SEO plugin in our new release. could you please download the new version of the plugin and check. thank you for your valuable feedback :).Thank you,
StoreproForum: Plugins
In reply to: [Buy X Get Y Free by StorePro] Conflict with Yoast SEO pluginHi Mukhthar,
Thanks for your feed back and reporting this bug with us. We will check the issue and get that fixed soon in our next version.