storepro
Forum Replies Created
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Forum: Plugins
In reply to: [Subscription Renewal Reminders for WooCommerce] How to test the emailHi @crossy,
Thanks for asking!
This is Sarun from Store Pro,
– Current plugin has no feature for testing sending out emails, We can test the emails by enabling any email login plugins(eg: WP Mail Logging, Email Log ) and check the logs if the notification is sending or not. We will add an email test-out feature on upcoming versions.
– This plugin is an addon of woo commerce subscription plugin, So we would like to keep plugin settings as a separate section on the admin end so that will avoid confusion for users. Also, we are adding more features to our plugin settings so that is why we are keeping plugin settings as a new menu item.
Thanks
SarunWe have investigated the issue further and we could not replicate the issue. The email notification is successfully sent to the recipients.
Please try to enable any email login plugins(eg: WP Mail Logging, Email Log ) and check the logs if the notification is sending or not.
If you are still facing the issue, We recommended deactivating the Subscriptions Renewal Reminders plugin and activating it again(*Note: No need to delete the plugin)
Also please check cron-job is working on your site and also it’s enabled on your server. Without Cron Job, emails will not be sent to customers.
If you need any further assistance please send an email to agent@storepro.io
Thanks
Sarun- This reply was modified 4 years, 4 months ago by storepro.
Forum: Reviews
In reply to: [Buy X Get Y Free by StorePro] remove price from wc productsWe have fixed the issue with pricing that was reported earlier on our latest update.
Thanks
SuhanaForum: Reviews
In reply to: [Buy X Get Y Free by StorePro] remove price from wc productsThanks for reporting the issue!
I’m sorry to hear that you’re having issues with product price.
We are checking the issue right now we will send you an update as soon as possible
Thanks
SuhanaForum: Plugins
In reply to: [Subscription Renewal Reminders for WooCommerce] reminders not sentHi @vantuykomn ,
We apologize for the inconvenience caused. Thanks for reporting!
The email sending function had a bug.
A new version has been released that fixes the error (v1.0.3).
Please update to the latest version soon!
Thank you
Forum: Plugins
In reply to: [Subscription Renewal Reminders for WooCommerce] Customisable emailHi @buzzgraphics ,
We have released the latest version of our plugin with the WYSIWYG editor. Now you can use HTML elements on the email body.
Thanks
SarunForum: Plugins
In reply to: [Subscription Renewal Reminders for WooCommerce] Remove StorePro linkHi @nelsonleemiller,
Thanks for reporting the issue!
I’m sorry to hear that you’re having issues with the StorePro link in the email.
We have removed that StorePro link in the email on the latest version of our plugin.Please update the plugin to the 1.0.2 version.
Thanks
SarunForum: Reviews
In reply to: [Subscription Renewal Reminders for WooCommerce] Plugin is not optimizedHi @sandeep4467 ,
We apologize for the inconvenience and thanks for sharing this specific feedback.
If you don’t mind me asking, have you tried deactivating various plugins to see if something might be conflicting with your site causing the experience to slow down?
We have tested the plugin on various sites, and have not replicated the issue. Hope you are using the latest version of WordPress and Woocommerce.
Meanwhile, we will review the code again and check for any optimization.
Thanks again!
Forum: Plugins
In reply to: [Subscription Renewal Reminders for WooCommerce] Customisable emailThanks for asking!
This is Sarun from Store Pro,
The current version plugin doesn’t have a WYSIWYG editor but we are working on that feature now. On the next version of the plugin that feature will be available.
Thanks
Have a Great Day!Forum: Plugins
In reply to: [Buy X Get Y Free by StorePro] Single product ?Hi @kinde8822,
This is Sarun from Store Pro,
The current version of the plugin has no option to add a multiple BOGO deal, we will implement that feature on the premium version of our plugin.
We would love it if you shared this experience about our plugin
https://wordpress.org/plugins/buy-x-get-y-free-by-storepro/#reviews. Seeing glowing reviews from existing customers makes others more comfortable knowing they’ll get the support they need should an issue with our services arise.Thanks
SarunHi @martijnv
We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.
Thanks
SarunForum: Plugins
In reply to: [Subscription Renewal Reminders for WooCommerce] Subscription suspensionsHi @mkavanti,
Thanks for asking !
The plugin will not adjust the timings if a user is suspended their account. Instead, It will send a notification for the current month.
We are currently working on more features, what like to be happen on different statuses. Hopefully, those features would be in the future updates.
Have a Great Day!
- This reply was modified 4 years, 7 months ago by storepro.
Hi @martijnv
We have investigated the issue further and we could not replicate the issue. The Cart is updating correctly, the free product is removing if the cart does not contain the main product(non-free product). https://app.vmaker.com/record/9w4tDMMuhPxt9Ris
For further check, We’d be very happy to help you out.
If you have a staging site, then please provide us access to it. We will also need to get temporary admin login details for your site. You can send an email to agent@storepro.io then we will look at that issue as soon as possible.
Thanks,
NavasHi @martijnv
Thanks for reporting the issue!
I’m sorry to hear that you’re having issues with the free product is not removing.
We are checking the issue right now we will send you an update as soon as possible
Thanks
SarunForum: Plugins
In reply to: [Buy X Get Y Free by StorePro] Add Label to ProductHi @petmall
The current version of the plugin has no option to add a label/badge to a promotional product we will implement that feature on the premium version of our plugin.
Thanks