ryanv12
Forum Replies Created
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To prevent the plugin from getting activated and breaking the site, I’ve added a check of the php version upon activation: https://github.com/disqus/disqus-wordpress-plugin/commit/91c72ef53b2369be8f9d5727fe9f11670ef3ef9e
This should show up in the next released version (3.0.9)
Forum: Plugins
In reply to: [Disqus Comment System] Latest Update Creates Error in Multisite InstallI’m checking it out now. Where did you see this error? This line only runs during syncing, and you should be able to silence it by disabling syncing until we find a fix.
- This reply was modified 8 years, 6 months ago by ryanv12.
The minimum version of PHP tested is 5.6, so I’m assuming that’s the issue. Would you happen to have the logs of the error? If it’s something we can reasonably fix we will (at least we’ll try not to crash the entire admin).
You’re free to stay on an older version of the plugin until your version of PHP is updated, which is tagged here: https://github.com/disqus/disqus-wordpress/releases/tag/2.86
You shouldn’t need to be a pro user to get those. It sounds like you haven’t gone through the “Install” part yet. Click the Install tab and then finish the questions/instructions to get everything set up. Then you should see the syncing option available.
Can you email support with the debug information? You shouldn’t need a Pro account to sync comments unless you get more than 1000/hour
Forum: Plugins
In reply to: [Disqus Comment System] 404 Page: Upgrade Disqus Comments@aidanashby – did you have them whitelist disqus.com, specifically? Or did they whitelist the plugin URL that we generate?
- This reply was modified 9 years, 7 months ago by ryanv12.
Forum: Plugins
In reply to: [Disqus Comment System] Unable to connect to API ServerI can’t see what changed in the new version (or the last version) that would cause this, but if you do find any workarounds or other information keep us posted.
Forum: Plugins
In reply to: [Disqus Comment System] 404 Page: Upgrade Disqus CommentsShouldn’t be as long as the last version! Still working on a couple of bug fixes, but will release again when those are done and tested.
Forum: Plugins
In reply to: [Disqus Comment System] 404 Page: Upgrade Disqus CommentsThanks for the report, we committed a fix that should go live in the next version: https://github.com/disqus/disqus-wordpress/commit/c37c884a08f6829ad3130d94ce90adc781caeee7
Forum: Plugins
In reply to: [Disqus Comment System] 404 Page: Upgrade Disqus CommentsWhen you see the 404, what’s the page address? I also assume you’re clicking the “Upgrade database” button?
Forum: Plugins
In reply to: [Disqus Comment System] Localization problemsThe localizations within the plugin are mainly just for the admin interface within the plugin itself. For localization of the actual comments embed (which loads from disqus.com), you’ll have to update your Disqus settings: https://help.disqus.com/customer/portal/articles/466219
Forum: Plugins
In reply to: [Disqus Comment System] running on PHP7Should be fixed in version 2.85 that was just released!
Forum: Plugins
In reply to: [Disqus Comment System] "Uncaught SyntaxError: Unexpected tokenWas the raw embed code placed inside the post editor? It would make sense then because those editors usually escape certain characters and break the syntax of the script.
Forum: Plugins
In reply to: [Disqus Comment System] Cannot read property split of undefineThis doesn’t appear to be a general issue – if you’re still getting the error, can you post a link to a page throwing it?
Forum: Plugins
In reply to: [Disqus Comment System] Define custom disqus_url ?There’s a pull request here for it here: https://github.com/disqus/disqus-wordpress/pull/84
We’ll be reviewing/testing all pull requests soon, so this might get integrated then.