ryanv12
Forum Replies Created
-
Forum: Plugins
In reply to: [Disqus Comment System] Please add one line of code to help all developers!I think this would be fine, would you mind submitting a pull request? https://github.com/disqus/disqus-wordpress
Forum: Plugins
In reply to: [Disqus Comment System] Discus Still Showing on Site after Un-Install????Perhaps it was cached? I’m not seeing it there anymore, how did you fix it?
Forum: Plugins
In reply to: [Disqus Comment System] Comments are closedIf it says ‘comments are closed’, that means they’ve been closed at the WordPress level (the plugin respects those settings). Try some of the suggestions here: http://en.support.wordpress.com/enable-disable-comments/
Forum: Plugins
In reply to: [Disqus Comment System] "Uncaught SyntaxError: Unexpected tokenI’m not seeing this error at the moment, did you find a way to fix it?
Forum: Plugins
In reply to: [Disqus Comment System] Not synchronizing with loged in userFor #1, that’s expected unless you have enabled Single Sign-on – see here: https://help.disqus.com/customer/portal/articles/1148635
For #2, can you post a link to your site to investigate more thoroughly?
Forum: Plugins
In reply to: [Disqus Comment System] Can't Sign InJust to confirm, can you log in using the same credentials on Disqus.com?
Forum: Plugins
In reply to: [Disqus Comment System] Users can not comment with your accountYou’ll definitely want to contact support, and send them those screenshots and your debug info from the Disqus plugin window (at the bottom). The problem is likely related to what the settings are configured like.
Forum: Plugins
In reply to: [Disqus Comment System] Users can not comment with your accountIt sounds like this might be an issue separate from the plugin, try contacting support and include some details like your website/browser you were using/screenshot: https://disqus.com/support/
Forum: Plugins
In reply to: [Disqus Comment System] Have the same thread on different postsIf you’re trying to customize the way threads load on certain pages, you might consider disabling comments for that page (which also disables Disqus), and implementing our universal code:
https://help.disqus.com/customer/portal/articles/472097
That should give you complete control over the variables passed to the embed.
Forum: Plugins
In reply to: [Disqus Comment System] WordPress SSO Login BoxWhen the SSO login is opened, the Disqus embed is “listening” for that window to close before reloading the page (so the user is logged in). Because the standard WordPress login flow isn’t aware of what’s happening, it simply redirects to the home page after logging in.
Ideally the plugin will render its own custom login form or do something that closes its own window after logging in, but alas that’s not implemented.
You can always skip showing the site’s login button entirely and let them log in through other means already on your site.
Forum: Plugins
In reply to: [Disqus Comment System] Disqus Commenting Disappeared!Try the suggestion here: https://help.disqus.com/customer/portal/articles/472005#external-files
Forum: Plugins
In reply to: [Disqus Comment System] Disqus on posts is extremely slowThis isn’t exactly a plugin issue, but the issue looks like there’s a conflict with this bit of CSS on your site:
.post iframe {
float: left;
margin: 0 0 1px 0;
}Because the selector is fairly generic (it applies to ALL child iframes in .post elements), it also ends up affecting the Disqus iframe that’s loaded.
To fix this I’d modify that CSS a bit to be more specific about which iframes you’re targeting, rather than applying to all of them.
Forum: Plugins
In reply to: [Disqus Comment System] Disqus no longer working on mobile theme after 2.80Just to follow up, 2.83 introduces a new option to render the Disqus javascript the old way (See: Render javascript in external files). Try unchecking that and seeing if it works in the new version.
Forum: Plugins
In reply to: [Disqus Comment System] Disqus missing from Home Page?Hard to say what might be happening – have a link to the site?
We just pushed an update (2.83) which fixes this. Thanks for the report!