Hi @sundasmunir,
There are ways to do this with additional extensions, just nothing within WooCommerce or WooCommerce Services to add this.
I came across a couple of existing extensions and a tutorial from SkyVerge, hopefully one of these works for you.
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This reply was modified 7 years, 6 months ago by Ryan Ray.
Hi @cd_be,
Welcome to WooCommerce first of all. 🙂
With WooCommerce you can certainly disable any stock management at the variation level. By default it should be disabled, but open up your MP3 and FLAC variations and make sure the Manage Stock? Checkbox is disabled.
Link to image: http://cld.wthms.co/qSbDfr
Just set their stock status as in stock from there and they can’t ever run out.
Hi @caleidro,
This could be caused by a conflict in your theme or potentially any other plugins you may have activated.
How to test for conflicts
1. Temporarily switch your theme to the Storefront or TwentySeventeen theme.
2. Try to reproduce the problem:
If the problem is resolved, it is a theme conflict. If not, continue to the next step.
3. Temporarily deactivate all plugins except WooCommerce. You can do this manually or use a plugin to help (see below for tools).
4. Try to reproduce the problem again. If the problem is resolved, it is a plugin conflict. To figure out which plugin is causing the problem, continue to the next step.
5. Reactivate your other plugins one by one, testing after each, until you find the one causing conflict
Please let us know how that goes.
Tools to help with troubleshooting
You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.
Hi there @louisapple,
This product page was blank for me as well on desktop. –> http://cld.wthms.co/AdlXrc
Could you try temporarily activating a default theme like Twenty Seventeen to see if that helps fix things.
One thing I did find that could be a culprit was this message from my browser inspector.
[Log] Failed to parse trustBox html code snippet: TypeError: null is not an object (evaluating ‘i.parentNode’) (tp.min.js, line 1)
Is there something about that product page that is using something from trustBox? Is there anyway to disable/remove trustBox to see if that page then loads as it should.
Hi @pinkfloyd666,
When you are saying changing the name of the sender are you referencing the emails that WooCommerce sends out by chance? If so head into the WooCommerce > Settings > Emails tab.
Below the table of emails that WooCommerce sends you’ll see a field to change the name of the sender.
Link to image: http://cld.wthms.co/TpFl7z
Hi @aleckb98,
This is a strange issue indeed, I see the same thing currently on your site (looks like Storefront is active currently).
Could you try a couple of things to see if they help out at all. First set some permalinks outside of the default ones. When logged in head to Settings > Permalinks.
Hi @whoiseinar,
I’d contact the theme developer of the theme having these issues, unless you’ve made this theme yourself, as there are likely some template overrides causing the issue here. Something likely related to single product templates.
You can check for those template overrides in the System Status in WooCommerce.
Hi @anjiharris,
I assume this is what you are referencing showing up on mobile devices but not desktop?
Link to image: http://cld.wthms.co/curqBX
That icon has some CSS that has it only show up on mobile devices, or essentially when a screen is narrow enough.
Pre WordPress 5.0 was it like this?
Link to image: http://cld.wthms.co/215ZuM
Hi @therealcrazy8,
I’m glad you like our Storefront theme, we make it as a great example of how WooCommerce can work in a theme.
The way WordPress works is that activating a different theme will take over everything on the site. So Enfold will no longer do anything and Storefront will take over all pages, posts, products, etc…
Hi @rcastrodev,
Thanks for the kind words. 🙂
I’m sorry to see you’re having some trouble adding a product. Could you explain more what you mean by adding a product manually? Is that by heading to Products > Add New?
Could you try sending us a picture again along with more details of what you’re doing and what it means when it freezes.
Hi @vsvpkev,
Those are borders added by your theme. 🙂
You can try adding the following CSS to your site via the Customizer > Additional CSS section.
.single .entry-title,
.woocommerce div.product form.cart,
table td {
border-bottom: none;
}
Hopefully that does what you’re after.
Hi @katerila,
There’s no such thing as a stupid question. 😜
If I understand, your downloadable product should give people access to multiple files. Your ideal situation would be to give customers access to a folder with all the files in it. Unfortunately WooCommerce / WordPress won’t work that way, at least out of the box. The way the media library works in WooCommerce doesn’t let you upload a folder, and downloadable product wants you to add a file from the media library. The good news is that you can upload multiple files at once in WordPress, and then a downloadable product lets you set multiple files on it.
The bulk upload helps somewhat, but I understand it’s still a pain to add each downloadable file one by one to your product. I think one upside to this is that a customer can choose what specific file they’d like to download rather than viewing a folder and trying to download the file there. It’s much easier to grab a download from the My Account page.
Hi @beigsti,
Could you try adding wp-admin/admin.php?page=wc-settings&do_update_woocommerce=1 to your URL? This should hopefully work, I don’t think it’s a cause of the massive and wonderful update you are doing. 🙂
2.6 -> 3.5 is a big leap but I assume shouldn’t cause the database update issues.
Hi @erlend1990,
Ahh ok, I see. I’m sorry I misunderstood that at first.
I have the same issue on the cart page, it actually won’t let you switch from any shipping method at all. In my case I’m stuck with Local Pickup since I’d selected that at checkout.
Link to image: http://cld.wthms.co/sJa6Bf
Can you try checking if this is a theme issue. Head under Appearance and select Live Preview for a default theme like Twenty Seventeen. Then go add a product and see if you can switch shipping methods in the cart.
If that doesn’t do the trick then send your system status over. You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here.
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This reply was modified 7 years, 6 months ago by Ryan Ray.
Hi there,
I know you’ve said you’ve tested just about everything, but would you be able to try temporarily switching themes? That seems like one thing you haven’t tried yet, try activating a default theme like TwentySeventeen or our Storefront theme.
If you don’t want to disrupt your live site, use a staging site to test that. If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.
Finally, could you also send me a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here. Thanks!
