Ryan Ray

Hi @christinenicolelucido & @wpturnedup,

Stripe is currently compatible with WooCommerce 3.8, even if the plugin doesn’t explicitly state so.

If I can try to explain why this sort of thing happens, in short its because the last update to Stripe was released before WooCommerce 3.8 was released.

Link to image: https://cld.wthms.co/GBbFab

That notice comes from this line (arrow pointing to it :D) in the Stripe plugin which had it’s last update 21 days ago. So we can make that notice go away by updating the Stripe plugin, but we’re not usually going to create a release just to update that one line. Thus you see that notice right now unfortunately.

Ultimately though, like mentioned, the two are compatible if you can just ignore that notice causing unneeded confusion. If there were compatibility issues we would’ve released a version of Stripe alongside WooCommerce 3.8. I hope in the next release of Stripe we update that one line and the notice will go away for you all. Thanks!

Hi @rajneesh0007,

My wooCommerce Subscription Plugin is not doing renewal payment automatically with Stripe , I have Customer Stripe ID and stripe_source_id in admin panel for subscription.

If you’re still having these issues please do create a new thread here if we can help. It also almost sounds like you are using our Subscriptions plugin from WooCommerce.com? If that’s the case then contact us here. –> https://woocommerce.com/my-account/create-a-ticket/?form=ticket

Howdy @lances,

I may not want to upgrade my live site to 2.0.5 due to several issues on testing:
– not support multiple variation attributes
– not sync from woo to square upon importing, cancelling orders etc

To clarify Square itself hasn’t supported multiple attributes since its inception. There are workarounds for that described here. –> https://docs.woocommerce.com/document/woocommerce-square/#faq-attributes

When you say issues from syncing from Woo -> Square upon importing, do you mean upon the first sync? If so what is your system of record and what issues do you notice in that sync?

Beyond that could you explain more for what you’re seeing when you mention cancelling orders?

Thanks!

Hi @kadie,

Just to confirm for us quick, and I assume, in your Square settings tab in WooCommerce is the Sync inventory option enabled?

Link to image: https://cld.wthms.co/Nz7dqH

I assume this is checked as even with Woo as your system of record it’s going to pull any matching inventory from Square. Thus the product will be synced over to Square but it seems to reset the inventory to 0. That second part doesn’t seem necessarily correct to me, so I’ll ask out team about this.

But in the mean time, once your product has synced from Woo -> Square you can adjust the inventory for said product in Square itself and then use the Fetch stock from Square link. Or also try this from within Woo…

When editing the published product first uncheck the “Sync with Square” checkbox in the General section.

Link to image: https://cld.wthms.co/maGd6A

Then in the Inventory section you’ll be able to enter the stock you have on hand. Once you’ve done that go back to General and enable “Sync with Square” again and select Update on the product.

Link to image: https://cld.wthms.co/SVxwPa

This then pushes that inventory number over to Square.

Link to image: https://cld.wthms.co/ctM6M2

• This reply was modified 6 years, 7 months ago by Ryan Ray.

Hi @bartomatto,

Thanks for the further explanation here.

As I explained in my previous email, it looks like with the plugin update multiple payments per order are not supported anymore. Is this feature going to be reintroduced?

I would doubt at the moment the ability to collect multiple payments for one order will be re-introduced. You could always suggest that via our ideas board though. –> http://ideas.woocommerce.com/forums/133476-woocommerce

Also, today I was doing some further checks and I can see that customers are not automatically created in Stripe after a successfull payment.

I just tested this on my test site while logged out using a fake name and email address and did see that the customer was created in my Stripe.com account still. If this isn’t happening for you, then perhaps there is something else on the site blocking this or causing issues.

Again this was a guest checkout, did not create an account on my test site, but the customer was still created in Stripe.com

Hi @mcheck,

The version I’d sent appears to be compatible with WooCommerce from versions 2.1 and above.

Link to image: https://cld.wthms.co/84pXg1

But jumping to the next release, which was Stripe 3.0, sets the minimum WooCommerce version to 2.5+

Link to image: https://cld.wthms.co/HEfE46

Had you tried using 2.6.12 and not having any luck? It appears to me to be that it is the latest release that supports WooCommerce 2.2.3, since the next release bumps to WooCommerce 2.5.

Thanks!