Hi @primebattery,
I would next enable logging under WooCommerce > Settings > Payments and select Manage next to Square. Then at the bottom of those settings you’ll see a checkbox to enable Logging.
Link to image: https://cld.wthms.co/t7saqj
Then if any errors are logged you’ll find those under WooCommerce > Status > Logs tab. There will be a Square log for every day that logging is enabled. Pick the appropriate day to find that days logs.
Howdy @rprice54,
There were bugs in the 2.0+ rollout, we have no problem admitting that. I was just curios though if you had experienced anything specific? If so we’re here to try and help figure out what might be going on in your situation/site.
Hi @cmcjenkin,
From my above reply, I would’ve asked you to do the same thing but it looks like you have logging enabled. Would you mind creating a new thread for us and include your log files. That way we can try and troubleshoot this issue with you as well without getting our signals crossed helping two people in the same thread?
Thanks!
Howdy @dusklab,
If you haven’t yet, I would next enable logging under WooCommerce > Settings > Square. Then near the bottom of those settings you’ll see a checkbox to enable Logging.
Then if any errors are logged you’ll find those under WooCommerce > Status > Logs tab. There will be a Square sync log for every day that logging is enabled. Pick the appropriate day to find that days logs.
If you do find anything logged please send it our way here. 🙂
Hi @rplakas, @rdi-eric, and @rprice54,
By any chance of updating to 2.0.6 does this help solve the troubles here with keeping your connection working?
Hi @smartflex,
Very sorry for the trouble here updating your Square plugin. From the logs it looks like you were trying to update to Square version 2.0.4? Is that correct?
If so, could you manually update the plugin to the current version at 2.0.6? This release and really the previous one (2.0.5) had fixes for this token issue.
Once updated to the current release you should be able to connect without issues.
Hi @olebrun,
This is odd and not something we’re seeing happening much at all with Stripe. Not on version 4.2.3 nor on version 4.3
Out of curiosity, what version of WooCommerce are you using? Are you also able to update Stripe to 4.3.0?
Hi @luanphilipe,
Very happy to help and see that was what you were after!
Hi @boppar,
Just to confirm from your original post you were trying to make certain pages full width, where the sidebar was removed from the page? While other pages then did not have a sidebar?
Hi @boppar,
Thanks for confirming that was the issue. I’m sorry it’s not a possibility just yet to easily add a link to categories, but at least it’s still possible with a big longer of a process. 🙂
Hi @stellarmaps,
From your system status I noticed one thing.
WordPress address (URL): //stellarmaps.de
Site address (URL): //stellarmaps.de
Why would your URLs here be missing the https:? This normally would look like the following below.
WordPress address (URL): https://stellarmaps.de
Site address (URL): https://stellarmaps.de
Check in your Settings > General to make sure the URLs are complete URLs and see if that helps your Stripe issue?
Link to image: https://cld.wthms.co/kZA8Ye
Hi @christinenicolelucido,
Of course, happy to help explain what’s going. We do need to spend some time trying to create a better solution, hopefully that happens in the near future.
Hi @scolombo,
Sorry you’ve been having Square payment issues. When you say those errors are from the console, do you mean they are from the Square error logs under **WooCommerce > Status > Logs**?
If those aren’t Square’s logs, I would next enable logging under WooCommerce > Settings > Payments and select Manage next to Square. Then at the bottom of those settings you’ll see a checkbox to enable Logging.
Link to image: https://cld.wthms.co/t7saqj
Then if any errors are logged you’ll find those under WooCommerce > Status > Logs tab. There will be a Square log for every day that logging is enabled. Pick the appropriate day to find that days logs.
Hi @smokingblends,
Actually to follow up again, there could be a second route here to remove the search link and add in our own custom link. As these docs outline. –> https://docs.woocommerce.com/document/customize-the-links-in-the-handheld-footer-bar/
Hi @smokingblends,
There could be potential here on mobile to remove the handheld menu that is fixed across the bottom of the screen. Then with some CSS you could show the desktop search box that is using the correct search form.
I see how the product search is added to said handheld menu, but there’s not a super easy way to simply remove it. At the moment there is an action that will remove the handheld footer bar in its entirety though.
