Reedwanul Haque

Dear @danielarteagawpinb  ,

Thanks for reaching out to us & extremely sorry for the delayed response.

We’re not entirely clear on the issue you’re facing. To assist you better, could you provide more details about the problem or what you’re trying to achieve? A video demonstration would be incredibly helpful for us to understand the situation and offer a quick solution. We appreciate your patience and cooperation.

Looking forward to your response.

Best regards,
Reju

Dear @stardust25 ,

I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.

If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

Best Regards,
Reju

Dear @thenotec @digitalmalayalistudio Thank you for confirming that everything is working fine.

Also, dear @craigwwd , @sohel234 , @brianjohnsondesign & @headwall ,we hope you have received the solution as well.

Our team has worked hard to fix the issue. If you face any further problems or need any clarification, please feel free to reach out to us.
Since you’ve been using our plugin and we always strive to assist you with our best efforts, we have a small request — if you’re satisfied with our support, we would truly appreciate it if you could leave us a 5-star review on WordPress. 

Please navigate to the Review link from the sidebar then click the Add your own review link to put your review.

We’re working so hard to make this plugin more and more useful to our valuable users like you and a 5-star will really help us to grow on the market.

Best Regards,
Reju

Hello Everyone,

Thank you for reaching out to us, and we sincerely apologize for the inconvenience.

I would like to inform you that Elementor has released a new version, so please update to the latest release. Additionally, if any of your other plugins are outdated, kindly update them to their latest versions as well.

Additionally, sync Elementor cache & the library (Guide). After following these instructions, I hope your issue will be solved.

Let us know if the issue is solved. If not, I’ll have a quick look and provide you with a solution ASAP. We are always here to help you. Your patience & cooperation are greatly appreciated.

Kind Regards,
Reju

Dear @neidundr,

I hope you are doing well. I’m glad to inform you that we have just released a new version (4.0.8) of the MetForm plugin. Please update to this version — the conflict issue with the ShopEngine plugin has been resolved.

Let us know if the issue is solved. If not, I’ll have a quick look and provide you with a solution ASAP. We are always here to help you.

Kind Regards,
Reju

Dear @njinok ,

Thank you for reaching out to us.

I understand your concern, and I’m sharing a video — https://d.pr/v/8A5EH7 — that explains how to disable the first accordion item as well. You don’t need to add any CSS or custom code. Simply follow the steps shown in the video.

Please let us know if this solves the issue. If not, I’ll take a quick look and provide you with a solution as soon as possible. We’re always here to help you.

Kind Regards,
Reju

Dear @neidundr,

Thank you for reaching out to us, and we sincerely apologize for the inconvenience.

We have successfully reproduced the issue on our end and have already forwarded it to our development team for further inspection and a fix. Hopefully, a solution will be implemented very soon.

In the meantime, please continue using the previous version of the MetForm plugin. I will keep you updated as soon as I receive any information from the team. Your patience and cooperation are greatly appreciated.

Best Regards,
Reju

Dear @crikeyweb,

I hope you are doing well. I have inspected your website and can see that the menu is working fine on mobile screens now. Did you get the solution by using the CSS codes I provided?

If you experience any other issues or have any questions, please feel free to reach out to us.

Best Regards,
Reju