Reedwanul Haque

Dear @developeresfera,

I hope you’re doing well, and we’re truly glad to know that your issue has been resolved. If you face any further issues, please feel free to reach out — we’re always here to offer our best support.

Now that the issue has been resolved, we’d sincerely appreciate it if you could consider updating your rating to 5 stars. A 1-star review can have a significant impact on our reputation, and your updated feedback would mean a lot to us. Your patience and cooperation have been greatly appreciated.

Best Regards,
Reju

Dear @developeresfera,

I hope you’re doing well, and thank you for sharing all the information and for your cooperation.

After inspecting your reference post page, I can confirm that the “Load More” pagination button is appearing and functioning correctly with the ElementsKit Nav Menu. Please check this video for clarification: https://d.pr/v/qSV6V1. As I mentioned from the beginning, the “Load More” pagination has always worked correctly on our end when using ElementsKit.

I’m glad to see that it’s now working fine on your end as well. Please note, in order to fix any issue, we need to be able to reproduce it first. Since this issue was not with the plugin itself but specific to your environment, we couldn’t reproduce it from our side. Without access to the backend, investigating solely from the frontend is quite limited, which is why we requested detailed information from you. Rest assured, we treated the issue as a high priority from the very beginning.

Now that the issue has been resolved, we would sincerely appreciate it if you could consider updating your rating to 5 stars, as a 1-star review can significantly impact our reputation. Please know that we’re always here to assist you with any issues you may face, and your concerns will always be treated with high priority. Your patience and cooperation truly mean a lot to us!

Looking forward to your response.

Regards,
Reju

Dear @ankit0312 ,

I hope this message finds you well, and I understand your concern. Could you please activate the ElementsKit plugin and disable the ElementsKit Nav Menu widget (screenshot: https://d.pr/i/CNOXmb)? If you are using any caching plugins on your site, please clear both your site and browser caches, and if possible, keep the caching plugin disabled for some time. Then check if the issue still persists.

If the problem remains, kindly share your website URL along with a video showing how you’ve set up the archive template and which widget you’ve used. This will help us better understand the issue and provide a quicker solution. Your patience and cooperation are greatly appreciated.

Looking forward to your response.

Best regards,
Reju

Dear @sophiebennett ,

Glad to hear that your problem has been solved.

If you’re satisfied with the plugin and our support team, we’d greatly appreciate it if you could leave us a 5-star review on WordPress.org!

Please navigate to the Review link from the sidebar then click the Add your own review link to put your review.

We’re working so hard to make this plugin more and more useful to our valuable users like you and a 5-star will really help us to grow on the market.

Best Regards,
Reju

Dear @developeresfera,

Thanks for reaching out to us & extremely sorry for the inconvenience.

I’ve inspected the reference page URL you shared and noticed that you’re using the ElementsKit Nav Menu widget. The posts are still being displayed on the page, which suggests the widget itself isn’t causing any major issue. For better clarity, I’ve recorded a video explaining what I observed — please check it out here: https://d.pr/v/nCtLZm.

To help us understand your situation more accurately, please share a short video showing what you’re trying to achieve and the issue you’re experiencing. This will allow us to assist you more effectively. Meanwhile, I’ve tested it in my development environment and confirmed that Elementor loading, pagination, and all other features are working as expected. Don’t worry, everything should work fine on your site too. We just need a clear explanation to move forward. Your patience and cooperation are truly appreciated!

Looking forward to your response and we are always here to assist you.

Best Regards,
Reju

Dear @darkvee2131 ,

Thanks for reaching out to us.

We’ve already received your ticket regarding this issue and have replied there. Please follow the instructions provided in that ticket and respond directly on it. We’ll assist you accordingly.

Best Regards,
Reju

Dear @ankit0312,

Thanks for reaching out to us & extremely sorry for the delayed response.

In our development environment, Elementor post pagination is working fine with the ElementsKit plugin. I have tested it using both Archive templates and regular pages. Could you please share a video showing how you set up the pagination? Also, share the archive or page URL where the pagination is not appearing. This will help us inspect the issue clearly and provide a proper solution as soon as possible. Your patience and cooperation are greatly appreciated.

Looking forward to your response.

Best regards,
Reju

Dear @sophiebennett,

Thanks for reaching out to us.

I’ve inspected your form and found that the issue is occurring because the form has been moved to the Trash, but it’s still being displayed on the frontend. Please restore and activate the form to resolve this. Check this video for clarification: https://d.pr/v/wy1Fzm. After following the instructions in the video, I hope your issue will be resolved.

Let us know if the issue is solved. If not, I’ll have a quick look and provide you with a solution ASAP.

Kind Regards,
Reju