Helix.L
Forum Replies Created
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Forum: Plugins
In reply to: [Centrora WordPress Security™] PHP Error on load of OSE PluginWe have checked the issue and couldn’t reproduce it from our testing server. Is it possible to give us a temporary admin account in your demo website and a ftp account to connect to the demo site? From the error log, it seems like the file
/wp-content/plugins/ose-firewall/framework/web/CAssetManager.php
is missing, however, we double checked our plugin package and confirm the file is there, so if we can access your demo site and check it, that is easier for us to sort out the issue quickly.
Please either send the credentials to my email at helix[at]centrora.com or send our support center here:
https://www.centrora.com/support/scp/
Thank you for your help in advance!
Best wishes
HelixForum: Plugins
In reply to: [Centrora WordPress Security™] PHP Error on load of OSE PluginSeems it is the auto loader causing the issue, we are checking it now.
Sorry for the inconvenience.Best wishes
HelixForum: Plugins
In reply to: [Centrora WordPress Security™] CErrorHAndlerHi stichtingcdh1
It seems there are some other plugin causing the conflicts, could you please send a temporary ftp account to us in our secure support center here:
https://www.centrora.com/support-center/
I will try to check the issue asap.
Best wishes
HelixForum: Plugins
In reply to: [Centrora WordPress Security™] Error in update pluginHi mralisan
Could you please tell us what teh errors are? Also, if possible, could you please send a temporary admin account in our secure support center here so we can take a look?
https://www.centrora.com/support/scp/tickets.php
Best wishes
HelixForum: Reviews
In reply to: [Centrora WordPress Security™] Not working with 3.7 at this momentHi
Sorry for the late reply as we were busy working on the new website and updating the plugin to make it work better. The issue has been fixed in version 3.0.0, the 404 error was caused by the incorrect file path for the MultiSelect.js, we fixed it in v3.0.0 and now it should work properly if you upgrade the plugin to the latest version.
Best wihses
HelixForum: Reviews
In reply to: [Centrora WordPress Security™] Not working with 3.7 at this momentHi there
We would like to help you sort this out asap. We just tested 3.7.1 with OSE Firewall, it works properly. Could you please send a support ticket in our support center here:
https://www.protect-website.com/support-center/
We will try our best to resolve it asap.
Best wishes
Helix
[ Signature moderated. ]Forum: Plugins
In reply to: [Centrora WordPress Security™] admin email mapping not workingThanks both, the issue is identified, it is the name space in the admin-email mapping javascript file not being rendered properly in Google Chrome, we changed the name space in 2.2.6, issue resolved. Please upgrade to 2.2.6, the save button will work properly.
Hope this helps. 🙂
Best wishes
Helix
[ Signature moderated. ]Forum: Plugins
In reply to: [Centrora WordPress Security™] admin email mapping not workingWe updated the codes in version 2.2.5, it should show the administrators in the list now, please try again. Hope it helps. 🙂
Cheers
Helix
[ Signature moderated. ]Forum: Plugins
In reply to: [Centrora WordPress Security™] admin email mapping not workingYes, it is true, could you please tell us the meta_key for that row as well, so in phpmyadmin, the row with meta_value of a:1:{s:13:”administrator”;s:1:”1″;} usually has a meta_key with the value of ‘wp_capabilities’. However, some websites has some plugins changing this value to sth like ABCwpcapabilities, this causes the issue and which was fixed it in 2.2.2.
Could you please show me the value for the meta_key for that row?
Best wishes
Helix
[ Signature moderated. ]Forum: Plugins
In reply to: [Centrora WordPress Security™] admin email mapping not workingHi dormaj
We found that some servers do not use wp_capabilities in their meta tags in the user_meta table, so we change our codes to get the administrator list for these websites, please try 2.2.2 and see how it works, it should work fine now.
Hope this helps. 🙂
Best wishes
Helix
[ Signature seriously moderated. ]Forum: Plugins
In reply to: [Centrora WordPress Security™] admin email mapping not workingHi dormaj
We are investigating the issue, some websites have such problem, and we are checking where the problem is, will release a new version asap when we found the cause.
Best wishes
Helix
[ Signature moderated. ]Thanks Shadowood
Re: (43,’file_ext’,’htm,html,shtm,shtml,css,js,php,php3,php4,php5,inc,
phtml,jpg,jpeg,gif,png,bmp,c,sh,pl,perl,cgi,txt’,’vsscan’),— This has been improved in since 2.1.0
Re: version 2.02 I think : running WordPress 3.6. – 3.6.1 – 400k lines of code to the databases of even a brand new, fresh install of WordPress. (fresh blank WP less then 500k size DB, OSEFW fresh install 2 megs). (being addressed you said)
— This is improved as well in 2.1.0,
Re: – over 250k lines of SQL code related to just GEO IP aspect (must be a better method)
— This table is dropped in 2.1.0, we utilized the remote querying method to achieve the goal
Re: – Additionally the SQL Import required DB Privileges that were inappropriate to traditional website DB Server access (Master DB USER RIGHTS instead of a Standard DB USER RIGHTS).
— Actually it is not necessary to grant super to the user, we only need to create views, e.g.
GRANT CREATE VIEW ON abcd.* TO ‘user’@’localhost’;
We chose to use views for better organization of the codes. However, since some hosting company does not provide create view privilege to their users, we will drop the views in 2.3.0 and use run-time SQL queries instead.
Thank you for your report. They are really helpful. 🙂
Best wishes
HelixForum: Plugins
In reply to: [Centrora WordPress Security™] YII Framework / Error Display / Stack TraceHi Wombat
Yes, we agree that the error with stack trace format should not be shown in the frontend, though we strongly suggest a website be error free.
We improved our codes in 2.1.4, adding an option called ‘Detect errors in the website?” in the scanning configuration section.
Please choose Disabled for this option and the errors will not show up in the frontend.
Best wishes
HelixForum: Plugins
In reply to: [Centrora WordPress Security™] CDbException Error after updating to 2.02Thanks doctore
For the error, I wrote the tutorial here:
https://www.protect-website.com/create-view-command-denied-user-error/
This can resolve the problem. It is because the view privilege is not setup for the database user.
Hope this helps. 🙂
Best wishes
HelixThanks itpixie
For the error, I wrote the tutorial here:
https://www.protect-website.com/create-view-command-denied-user-error/
This can resolve the problem.
For the Admin-mapping issue, we will add a manual admin email adding function into the system in the next version to resolve this.
Hope this helps. 🙂
Best wishes
Helix