Amit Paul
Forum Replies Created
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Hi @itmonitor,
Greetings!
We’re sorry to hear about the issue you’ve encountered and truly appreciate your patience.
I’ve reviewed the page URL you shared, but I couldn’t locate the white shadow under your footer menu area, as shown here:https://d.pr/i/0aIwHE. Could you please confirm if the issue has already been resolved?
To help us investigate further, it would be great if you could create a test page replicating the issue and share a screenshot highlighting the shadow you’re referring to. This will allow us to better understand the problem and provide you with a solution.
Thank you for your cooperation and understanding. Please let us know if there’s anything else we can assist you with.
Best regards,
Amit PaulHi @cim, That’s great. 😊
If you love our plugin and support, could you please shoot us a review? It may help us to grow more & provide better support.
Link to review: https://wordpress.org/support/plugin/betterdocs/reviews/#new-post
Looking forward to your feedback. Have a great day!Hi @cim
Glad to know it worked perfectly for you! 😊
Yes, it will be included in our upcoming release version, no worries. Is there anything I can assist you with?
Thank you!Hi @cim
Greetings. Really sorry for the inconvenience.
Could you please try to check again by using this updated version? Download from here: https://d.pr/f/Uc4gtJ
Kindly, let me know how it goes. Thank you!Hi @samuelng527,
I hope you’re doing well.Your issue does seem unusual, and we’ll need to investigate it deeply with our development team. To assist you better, I kindly request that you share the details directly here.
Our team will review the information and get back to you as soon as possible.
Thank you for your understanding!
Best regards,
Amit PaulDear @islandbreeze242,
Good day! Thank you for bringing the pagination issue to our attention. Upon checking from our end, everything seems to be functioning properly, which makes it quite puzzling that it’s not working on your side.
To assist you better, we’d like to investigate this further with our team. Could you kindly create a ticket [here] and include the relevant details? This will allow us to take a closer look and work towards resolving the issue for you promptly.
We truly appreciate your understanding and cooperation.
Looking forward to your response!
Best regards,
Hi @onlydexado,
Good day!
I suggest, Just navigate to the parent accordion block, and then child items (accordion items) can only be removed through theBlock settings > General > Individual Accordion Itemsof the parent block.
Please check this screencast: https://d.pr/v/Ix33Ee
Hope it helps. Let me know how it goes.
Thank you!Hi @raunhar
Happy to hear that it worked perfectly. 🙂
If you like our plugin and my support, can I ask a small favor? It would mean a lot to me if you could leave a 5-star review. It would help us to serve better. 🙂https://wordpress.org/support/plugin/embedpress/reviews/#new-post
Thank you and feel free to connect with us again anytime you have any questions or concerns with the app, we are always here to help!Hi @raunhar,
It seems the “Nested Element” option is inactive from your Elementor settings. To enable this feature, please follow these steps:- Navigate to Elementor Settings in your WordPress dashboard.
- Go to the Features tab.
- Look for Nested Element and set it to Default or Active.
Once enabled, this should allow you to utilize nested elements in Elementor. If you don’t see the option or need further assistance, please feel free to reach out!
Thank you!Hi @raunhar,
Thank you for reaching out! Could you please let us know the specific issue you’re encountering? Additionally, if this feature previously worked and has now stopped, please let us know. It would also be helpful to have the URL of the page where you’re experiencing this issue so we can investigate further.
Typically, embedding a PDF within the Accordion widget should work as expected. Here’s a quick step-by-step guide to ensure everything is set up correctly:
- Add the Accordion widget in Elementor.
- Within each item’s content area, add the EmbedPress PDF widget.
- Upload the PDF you want to embed.
If needed, you can also follow along with this video tutorial: How to Embed a PDF in Elementor Accordion
Please let us know if this helps, or if you need any further assistance!
Best regards,
Hi @locha9066,
Greetings. Hope you’re doing good.
I have checked your provided link and It seems that your notifications products’ links are working fine when I’m clicking on the product name text. Please check this video: https://d.pr/v/fECLcN
Kindly, let me know If I’m missing something.
Thank you!Hi @clayray,
Thank you for your valuable feedback! We understand how important responsive design is, and we’re happy to inform you that we’ve enhanced our shortcode options to offer more flexibility. You can now specify units for both width and height, allowing you to use %, px, or other units to create a more responsive PDF embed.
Here’s a full list of the available options for PDF embedding:theme_mode = 'default/dark/light/custom'
theme_mode = 'custom' (if theme mode is custom)
custom_color = 'purple' (you can apply any color)
presentation = true/false
toolbar_position = 'top/bottom'
copy_text = true/false
doc_rotation = true/false
doc_details = true/false
height = '100%/400px/400' (you can add a unit: %/px)
width = '100%/600px/600' (you can add a unit: %/px)Example:
[embedpress_pdf width='100%' height='800px']YOUR_PDF_FILE_URL_HERE[/embedpress_pdf]You can check out with this updated version here: https://d.pr/f/KSb9Dl
We hope this resolves the issue you faced and enhances your experience with EmbedPress. If you need further assistance or have any other feedback, don’t hesitate to reach out. We’re here to help!
Best regards,
Hi @dugartejose,
Thank you for your feedback, and we’re glad to hear that the issue has been resolved to your satisfaction.
We truly appreciate your suggestion regarding troubleshooting information. We’re continuously working to improve our resources, and your input helps us make the experience better for all our users.
Since your issue has been fixed, if you feel that our support has met your expectations, we kindly request you to consider updating your review to reflect your experience with our team. Your updated feedback would mean a lot to us.
Once again, thank you for your valuable insights, and please feel free to reach out if you need any further assistance.
Best regards,
Hi @saimoorthi,
I just wanted to follow up and check if everything is going well on your end. Please let me know if you need any further assistance. We’re always here to help!
Thank you again for your time and support!
Hi @saimoorthi ,
I’m glad to hear that increasing the memory limit worked! 🙂
Yes, you can set it to 1024M if needed, but 512M is usually sufficient for most websites. If you experience any further performance issues, feel free to increase it.If everything is in order, we would greatly appreciate it if you could update your review. Reviews like these can significantly impact our plugin’s growth, and your updated feedback would mean a lot to us.
Thank you for your understanding!