Amit Paul

Hi @rvck2007;

I hope this message finds you well. Since we’re not getting any response from you regarding your issue, So we’re going to resolve this topic for now.

However, If you will need any further help in the future, feel free to open a new topic, and we will try to reach out to you as early as possible.

Have a nice day!

Hi @wijihatmoko,

We’ve identified the cause of this problem and have already released a new version with a fix. Could you please update the plugin to the latest version and check if the issue is resolved on your end?

Please let me know how it goes after updating. I’ll be here to assist further if needed.

Thanks again for your patience!

Hi @wijihatmoko,

Sorry for the inconvenience you are experiencing.

We tried to reproduce the issue on our end by placing an order with a 0 amount (free) product, but unfortunately we were unable to replicate the error. The purchase notification was generated correctly and displayed the order data as expected. You can see the test here:
https://d.pr/v/3qyd6G

To help us investigate this further, could you please share your Site Health Info with us?

You can get it by following these steps:
WordPress Dashboard → Tools → Site Health → Info → Copy Site Info to Clipboard

Then paste the copied information into Pastebin and share the link with us.

This will help us review your environment and identify if there is any conflict or configuration causing the issue.

Thank you.

Hi @jeanettegibsonjg,

After reviewing your Flip Box section, it appears that the image you’re using (PNG format) already contains the white circular design as part of the image itself (https://d.pr/i/5XdmSe). Because your section background color is also white, that design blends into the background and looks like an overlay.

If you change the section background color, you will notice that the circular design in the image becomes visible properly.

You can check the quick demo test here: https://d.pr/v/PEdG89

Thanks for your understanding, and please let us know if you need any further assistance.

Hi @rokkan

Glad to hear that the issue has been resolved with the updated version. ☺️

If you’ve been enjoying our plugin and support, we’d truly appreciate it if you could take a moment to leave us a 5-star review. Your feedback helps other users make confident decisions and motivates our team to keep improving 😊

You can share your review here:
https://wordpress.org/support/plugin/essential-blocks/reviews/#new-post

Thank you so much for your support!

Hi @uriahs-victor,

Thanks for your message.

Regarding content restriction context, please note that this functionality is part of BetterDocs’ premium features. As per WordPress.org forum guidelines, we’re limited in discussing Pro features or their integrations in detail here.

(Just to clarify — BetterDocs Pro does include its own built-in content restriction system designed to properly control visibility and search behavior.)

For detailed assistance on restriction handling or compatibility with third-party plugins like Ultimate Member, kindly reach out to our official support channel so we can review your setup more closely.

We’ve also noted your suggestion about filtering restricted entries from search results and will share it with our team.

Thank you for your understanding.

Hi again @simonwimell,

Thank you for sharing the link. We have tried to check using your calendar source link, and it seems to be working just fine from our end, as you can see here: https://d.pr/v/ZOrktw

I suggest you kindly remove the current embedded block and and try a fresh embed again properly. Also, make sure that you’re using the latest version of our EmbedPress plugin.

Feel free to share the update with us then. Thank you!