Milos
Forum Replies Created
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Forum: Plugins
In reply to: [Hello Plus] Hello plus plugin + Elementor conflictHello there,
Thank you for your patience and for your feedback.
If i try to check you screenshot I get blank page so i cannot check your issue.
Would it be possible for you to tell us more details about your issue, can you please provide us with a screencast demonstrating the issue?
This will be useful to us as we will better understand the issue you’re experiencing and provide you with better support.
I am looking forward to your reply!
Kind Regards,
Hi,
Thanks for sharing the console log. Based on what you provided, there are several warnings present, but the main issue appears to be the 403 errors on CSS/JS files and the 500 error on
/wp-admin/admin-ajax.php.A 403 status means the server or a security layer (WAF, security plugin, Cloudflare, etc.) is blocking access to files inside
wp-contentorwp-admin. This is commonly related to security rules in.htaccess, a firewall configuration, or hosting-level restrictions. I recommend temporarily disabling any security or cache/optimization plugins and testing the Elementor editor again.
If you’re using Cloudflare or a server-side firewall, try pausing it briefly or adding a rule to exclude/wp-adminand/wp-contentpaths from filtering. You can also copy one of the blocked JS or CSS URLs from the console and open it directly in a new browser tab if it still returns 403, that confirms the block is happening at the server level. But the best solution will be to contact your hosting provider about this.The 500 error on
admin-ajax.phpis critical, since Elementor relies on this endpoint. A 500 response usually indicates a PHP fatal error or plugin conflict. Please enable WordPress debugging inwp-config.phpby settingWP_DEBUGandWP_DEBUG_LOGto true (withWP_DEBUG_DISPLAYset to false), then reproduce the issue and check the/wp-content/debug.logfile. The last 30–50 lines from that log should clearly indicate what is causing the failure.The JavaScript errors such as “Settings object not found” and the TypeError in Elementor are most likely secondary effects of the 403 or 500 issues, or possibly caused by aggressive optimization (minify/combine/defer). If you’re using plugins like Autoptimize, LiteSpeed Cache, WP Rocket, or similar, please temporarily disable optimization for the admin area or deactivate the plugin for testing.
Hope this helps
Best regards.
Hi there,
Thanks for contacting us, and we hope you are doing well and having a great day.
To rule out a plugin or theme conflict, please deactivate all your plugins (except Elementor). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.
I am looking forward to hearing back from you soon.
Kind regards,
Hi,
Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/ I’d also suggest you check out Elementor Community Group on Facebook.
We have created it to connect Elementor users together and share knowledge, Global Elementor Community.
WordPress.org rules state that commercial products are not supported here.
Hello there,
Thank you for being so patient.
I suggest following this method one by one by on focusing on method 2:
Method 1: This can easily be fixed by going to WP admin > Elementor > Tools > Clear Files & Data
Method 2: Please make sure that you clear all forms of cache including your browser cache, your WP cache (your WP caching plugin if you have one), and your server cache (In this case, you can contact your hosting provider for help to clear the server cache).
Method 3: Clear Browser cache or check the site in a private/incognito window.
Looking forward hearing from you.
Kind regards,
Hi,
Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/ I’d also suggest you check out Elementor Community Group on Facebook.
We have created it to connect Elementor users together and share knowledge, Global Elementor Community.
WordPress.org rules state that commercial products are not supported here.
Hello,
Thank you for contacting us.
Please upgrade Elementor to version 3.35.3 and this should fix you top bar issue.
Looking forward hearing from you.
Kind regards,
Forum: Plugins
In reply to: [Elementor Website Builder - more than just a page builder] Fatal errorHi there,
Thank you for contacting us,
Can you try to upgrade to our new version 3.53.3 Elementor Core and see will this fix the issue.
Looking forward hearing from you.
Kind regards,
Hi there,
Thanks for reaching out and for the detailed explanation.
I’ve taken a look at your query, since it involves Elementor’s internal code behavior when cloning/migrating a WordPress site programmatically (including how the default Kit is created/assigned). The best place to get accurate guidance is directly from our developers.
I recommend submitting this as a report/question on our GitHub repository, including the steps you’re taking to clone the site, and any relevant details/logs:
You can post it here: https://github.com/elementor/elementor/issues
This will allow our dev team (and community contributors) to review the behavior and advise the proper approach.
Kind regards
Forum: Themes and Templates
In reply to: [Hello Biz] Hamburger Menu entries not expandingHi,
Video – https://www.loom.com/share/ff03798df97c435e9d8c5e64b539aa4d
Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/ I’d also suggest you check out Elementor Community Group on Facebook.
We have created it to connect Elementor users together and share knowledge, Global Elementor Community.
WordPress.org rules state that commercial products are not supported here.
Thanks for reporting this.
At the moment, we’re not able to reproduce the issue on our test environments. To help us investigate this further and try to replicate the problem under similar conditions, could you please share your System Info?
You can find it by going to WordPress Dashboard → Elementor → Tools → System Info, then click Copy & Paste Info and share it here.
This will help us understand your setup (WordPress version, PHP version, active plugins, theme, etc.) and identify what might be causing the error.
Thanks in advance for your cooperation!
Hi,
Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/ I’d also suggest you check out Elementor Community Group on Facebook.
We have created it to connect Elementor users together and share knowledge, Global Elementor Community.
WordPress.org rules state that commercial products are not supported here.
Hi there,
Thank you for contacting us.
Yes our developers has fixed this issue in the 3.35.1 version of Elementor Core.
Kind regards,
Hi there @ov3rfly
Thanks for reporting this.
At the moment, we’re not able to reproduce the issue on our test environments. To help us investigate this further and try to replicate the problem under similar conditions, could you please share your System Info?
You can find it by going to WordPress Dashboard → Elementor → Tools → System Info, then click Copy & Paste Info and share it here.
This will help us understand your setup (WordPress version, PHP version, active plugins, theme, etc.) and identify what might be causing the dashboard widget error.
Thanks in advance for your cooperation!
Hi there,
Thank you for you patience.
It sounds like an issue with Opcache or Browser cache. Clearing Site Data in the Browser Developer Tools > Application tab should solve the issue, as it removes cookies, session, wpnounce, and all cached data. Please note that you will be prompted to log in again.
https://developer.chrome.com/docs/devtools/storage/cache#deletecache
If that doesn’t work, installing this plugin and clearing the OPcache should work:https://wordpress.org/plugins/opcache-reset/
Hope this helps.