mediaticus
Forum Replies Created
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Forum: Plugins
In reply to: [Subaccounts for WooCommerce] Does not work with BuddyBossHi @frazeedavid
Thank you for sending the screenshots, we have already replied to your email. As for your questions:
Doing so gave this error: “Your session has most likely timed out. You can try reloading the page or logging in again.” Even when logging in again, the same message appears. I am not sure what is causing an auto-logout in the process.
It most likely depends on the fact that persistent object caching is enabled on your site and this prevents the User Switcher from working properly. We are already aware of this issue, which should be fixed in future releases. As a temporary solution, could you please try temporarily disabling persistent object caching on your site and see if the User Switcher starts to work as expected?
The created subaccount inherited none of the attributes and has none of the access of the master account, which is the whole point of a family plan.
Could you explain in more detail what kind of attributes should be inherited? Are you using some membership plugins like Groups By itthinx?
I also need the ability to customize the fields. A family plan should not have “company name” as a field and I do want to make first and last name mandatory.
You can hide the “Company” field by going to:
Admin Dashboard → Appearance → Customize → Additional CSSand adding the following rule:#sfwc_form_add_subaccount_frontend .company {
display: none !important;
}Other requests would require some customization; you can contact us via: Dashboard → WooCommerce → Subaccounts → Contact Us.
Hope this helps.
Forum: Plugins
In reply to: [Subaccounts for WooCommerce] Does not work with BuddyBossHi @frazeedavid
Sorry to hear that.. Could you please try to update the WordPress permalink settings by going to:
Admin Dashboard → Settings → Permalinksand clickingSave Changes. You don’t need to change any permalink settings.After performing the above operation, is the content of the Subaccounts page in the My Account area displayed correctly?
Communication continued via email.
I’m going to go ahead and mark this thread as resolved for now.
If you have any other questions about the plugin, please start a new thread.
Hi @teamwsa
thanks for reaching out.
If the domain is the same, sub account should be added to a certain manager account. How can we do this?
This could be possible, but would require some customization.
If you are using Subaccounts Pro, please do contact us via:
Dashboard -> WooCommerce -> Subaccounts -> Contact Us.Forum: Plugins
In reply to: [Subaccounts for WooCommerce] Buddypress IntegrationWe haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved.
If you have any other questions about the plugin, please start a new thread.
Forum: Plugins
In reply to: [Subaccounts for WooCommerce] Order Placed by First NameWe haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved.
If you have any other questions about the plugin, please start a new thread.
Forum: Plugins
In reply to: [Subaccounts for WooCommerce] Buddypress IntegrationThank you for your suggestion. Just to better undertsand your needs, are you using BuddyPress together with WooCommerce?
Have you already tried using some plugin that integrates the two platforms? E.g. https://wordpress.org/plugins/wc4bp/
Forum: Plugins
In reply to: [Subaccounts for WooCommerce] Order Placed by First NameHi @gelebrin
Thank you for reaching out.
You can set the “Customer Display Name” by going to:
Admin Dashboard ➝ WooCommerce ➝ Subaccounts ➝ Options tabAnd selecting the option
Full Name + Email(please notice that the email will not be shown in the “Order placed by” column).Make sure both First Name and Last Name are set on the user profile edit screen.
If you need to show only the
First Nameinstead of theFull Name, you need to use some Javscript or jQuery.Hope this helps.
- This reply was modified 2 years, 8 months ago by mediaticus.
Forum: Plugins
In reply to: [Subaccounts for WooCommerce] Roles not visibleWe haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved.
If you have any other questions about the plugin, please start a new thread.
Forum: Plugins
In reply to: [Subaccounts for WooCommerce] Roles not visibleHi @dabesa
Thanks for reaching out.
Most likely the problem is caused by some other plugin which is modifying default users’ capabilities.
Could you please try adding the following code to your site’s
wp-config.phpfile and see if it fixes the issue?define( 'SFWC_VALID_ROLE_LOOSE_MODE', true );Forum: Plugins
In reply to: [Subaccounts for WooCommerce] No subaccountsCommunication continued via email.
I’m going to go ahead and mark this thread as resolved for now.
If you have any other questions about the plugin, please start a new thread.
Forum: Plugins
In reply to: [Subaccounts for WooCommerce] Manager logged in, but site is saying not.Communication continued via email.
I’m going to go ahead and mark this thread as resolved for now.
If you have any other questions about the plugin, please start a new thread.
Forum: Plugins
In reply to: [Subaccounts for WooCommerce] Manager logged in, but site is saying not.Thanks for reaching out.
Could you please create a staging site for us so we can have a look at the issue?
Please do send the staging site credentials (both admin account and FTP if possible) using the plugin form in:
Dashboard → WooCommerce → Subaccounts → Contact Us.We look forward to hearing from you.
Forum: Plugins
In reply to: [Subaccounts for WooCommerce] Subaccount with REST APIWe haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved.
If you have any other questions about the plugin, please start a new thread.
We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved.
If you have any other questions about the plugin, please start a new thread.