Marho
Forum Replies Created
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Forum: Plugins
In reply to: [The Events Calendar] tribe_common_log_cleanup with no actionHi there,
Thanks for reaching out.
This is responsible for cleaning the Common log daily. It should be safe to delete as I tested this on a staging site with no errors found.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Dynamically show the next 6 eventsHi there,
Thanks for reaching out, and my apologies for the delayed response.
You could check out the Events List widget for displaying upcoming events on your home page.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] List View spacing between sentencesHi there,
Thanks for reaching out, and my apologies for the delayed response.
Do you have a link to an event with the line spacing problem? Also, if you’re using the classic WordPress editor for creating events, could you try editing the event details in text instead of the visual editor and see if that helps?
For the list view, the reason why it appears the event details are using 3/4 of the column is that the remaining space is left for the event featured image. We don’t have a setting to disable featured images and make the event details occupy the full width of the column at the moment.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Error with latest updateHi there,
Thanks for reaching out.
Can you try deleting the plugin and reinstalling it from scratch to see if you still experience this error message. This process shouldn’t affect the events created on your site.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] The events calendar updateHi there,
Thanks for getting back to us.
Deleting and re-installing the plugin or manually updating via FTP shouldn’t affect the events you’ve created on your website as they will still be there after the re-installation.
If you are worried, about data loss, you can make a backup to prevent the worst-case scenario.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Deposit And event by dateHi there,
Thanks for reaching out.
The features you’re referring to are not supported by our Events Calendar plugin, but you could check out Event Tickets if you’re looking to allow people pay for events listed on your website.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] zoom link does not appearHi there,
Thanks for reaching out.
Can you please try switching to any of the default WordPress themes to see if you still experience this issue?
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Date formatHi there,
You should also be able to configure thatfrom the Date format settings. You can refer to this article for more information about the options available: https://theeventscalendar.com/knowledgebase/k/setting-dates-and-times/
Let me know if you have any other questions.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] List view on mobile.Hi there,
Thanks for reaching out.
We’ve released a few updates since you reported this. Are you still experiencing the issue you reported?
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Date picker doesn’t work correctlyHi there!
This thread has been inactive for a while so I’ll be marking it as Resolved.
Please feel free to open a new thread if any other questions come up and we’d be happy to help.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] event categoriesHi there!
This thread has been inactive for a while so I’ll be marking it as Resolved.
Please feel free to open a new thread if any other questions come up and we’d be happy to help.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Not able to set size for widget titkeHi Sharon,
Thanks for reaching out.
We currently don’t have any settings that enable you to change the font size for event titles in with our plugins.
Let me know if you have any other questions.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Time zone displayThanks for getting back to us @msanielle
It seems you may have discovered a bug with our plugins.
I’m checking on this with the rest of the team and should have some feedback for you soon.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Warning Missing field ‘eventStatus’ and other warningsThanks for getting back to us @benlinders
The fix my colleague spoke of would resolve some of those warnings, but not the others, and that’s because some of these warnings are related to schema data that doesn’t apply to all types of events. For instance, not all events will have a ‘performer’ or ‘offers’ attached to them.
The fact that these are warnings and not errors means that they shouldn’t affect your site’s performance or rankings.
Let me know if you have any other questions.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] DP Pro Event Calendar – Social ShareHi there,
Thanks for reaching out.
The social share plugin you’re referring to isn’t one of our plugins so I can’t really recommend an alternative.
The WordPress plugin directory does have a lot of options you can look through though, and the ratings should be a good indicator of the quality.
Best regards,
Marho